Question about Microsoft Xbox 360 Console

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Open tray close tray reading open tray

My problem is that i was playing Need for Speed and my xbox 360 was lieing flat and it was then put on its side, the game then crashed after trying to open the tray the game was jammed and i had to pull the game out as it had slipped down from the tray and jammed. Whats happening now is that it won't play any games or dvds etc and on the dashboard i get open tray close tray open tray..
Any info what could be wrong with it? My opinion that something was damaged when i pulled this disc out. Any info would be much appreciated. Thanks

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I took mine apart and cleaned the laser itself with a cue tip > its housed within the disc tray. It works every time now. If you have no warranty then just do that.
YouTube : how to take apart an Xbox 360. Very very easy to get it working again once it's cleaned up.

Posted on Oct 26, 2013

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Call xbox customer support at 1-800-4MY-XBOX

Posted on Jan 18, 2008

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