Question about Microsoft Xbox 360 Console

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Disc cleaning? when i put my x box discs into the machine it won't play and comes onto the screen saying PLEASE CLEAN THE DISC WITH A SOFT CLOTH OR RESTART THE XBOX.this happens with all my games.

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  • deccal Jan 22, 2008

    the xbox has only been used since xmas should this be happening already

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The problem might be a dirty lense. Find a cleaning disc and run it through the console.

Posted on Jan 18, 2008

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Posted on Jan 02, 2017

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Tip

How to clean a disc



  • Many times, all that a disc requires is a quick dusting, ideally using a soft cloth which has been specifically designed to clean a CD. To remove dust from a DVD or CD, use a soft, lint-free cloth. Hold the disc in a pincer grip with one finger along the edge and another in the hole in the middle, without touching the shiny portion,and gently move the cloth radially outwards from the middle. Do not rub the disc or move the cloth in circular motions, and make sure to avoid following the circular lines on the disc.

  • If the disc still looks dirty after dusting or if you are having trouble playing it, a more serious cleaning effort may be required. Several companies make special chemicals for the purpose of cleaning DVDs, but you can also use household cleaning supplies. One of the best cleaners is rubbing alcohol, but you can also use a warm water and mild soap solution instead if you wish. Avoid any heavy duty solvents when you clean a CD, as they can damage the disc.

  • Apply the cleaning solution to a clean lint-free cloth, and wipe the disc, again radially. When you clean a CD with a liquid material, make sure to wipe the excess liquid off, and never put the disc back into its packaging when it is still wet. Allow the cleaned disc to dry completely before attempting to play it again. When you clean a CD with alcohol or a specialized cleaning solution, many times the cleaner dries so quickly that this is not a major concern, but check for spots and/or marks which may interfere with clean play.

  • Even after cleaning, a disc may fail to play properly because of scratches. Some companies manufacture products which are designed to resurface discs, smoothing out scratches so that they will play again. Depending on how severe the damage is, these products can be quite effective, but it is a good idea to back up the data as soon as you have repaired the disc, in case it could fail again.
Let me know how this works for you.
Benjamin

on Jan 06, 2011 | Philips Magnavox DVD/VCR Dual Player

1 Answer

My xbox 360 makes 2 tick like noises and then says open tray with any disc I put in please help


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

Or Click here to download repair guide

Jan 04, 2011 | Microsoft Xbox 360 Console

1 Answer

When i turn on my xbox and go to xbox live the box where it shows the game you have in. mines blank and i put any game in, doesnt matter what kinda game or anything and it says reading..............then...


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

Or Click here to download repair guide

Jan 03, 2011 | Microsoft Xbox 360 White Console

1 Answer

My xbox keep saying open and close tray and will not play disk


you need to purchase a lazer disc cleaner it looks and works just like a normal dvd disc but it has brushes on it that when put through the player brushes the dust of the laser lens this needs to be done on a regular bases to keep your lazer working to its optimum level and hense fixing your problem.

Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.


Dec 28, 2010 | Microsoft Xbox 360 Console

1 Answer

I put the disk in close close the tray and it says open tray what do i do


Inspect and clean your disc Take a close look at the bottom side of your game, movie, or music disc (the side without a label or image). Are there scratches? Excessive scratches or smudges can prevent your console from reading the disc. Clean your disc Hold the disc by the edges without touching the top or bottom surfaces. Using a soft, clean, slightly damp cloth, lightly wipe from the center of the disc outward.

· Note Use ONLY water to clean the disc.

· Once the disc is clean, load the disc into your console and see if the disc plays.

Dec 23, 2010 | Microsoft Xbox 360 Console

1 Answer

The disc in the game cube does not turn. the error say, game disc cannot be read.


The Disc could not be read:
  1. Ensure the game is inserted correctly. With the power turned off on the system, replace the Game Disc in the system, printed side up. Press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen.
  2. Determine if this happens with more than one game by inserting a different game into the system.
If the error occurs with all games, follow the Multiple Game Disc troubleshooting.
If the error occurs with only one game, follow the individual game disc troubleshooting
Troubleshooting - Multiple Discs
  1. Some games may need to be cleaned. Clean each disc with a soft, slightly damp cotton cloth (use water only). Clean them from center towards the edges; do not use a circular motion. DO NOT use paper. Once they are cleaned, dry the disc using a dry portion of the cloth and wiping in the same style as you did to clean the discs. After all of the water is gone, let the discs sit for at least two minutes to completely dry before inserting any of them into the Nintendo GameCube.
  2. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory.
  3. Ensure the games are being loaded properly. With the power turned off on the system, replace a Game Disc (printed side up) in the system, press down gently on the Game Disc until it locks on the center hub. Close the Disc Cover and press the power button ON to see if the game comes on the screen. Try this with a few of your games.
If Troubleshooting doesn't fix the problem, and it is happening with all your games, then your system will need repair. Check out our convenient repair options.
Single Disc
The following steps are for problems with a single Game Disc or if you only own one game. If more than one game is experiencing problems, please link here.


Note: It is possible that the problem you have may be game play related. For example, if you cannot defeat a particular enemy, or are missing an item you need to complete an area, the problem is likely game play related and there is nothing wrong with your Game Disc. Please check our game play help for assistance.

  1. Ensure the disc is free of dust and contamination by cleaning it. Clean the disc with a soft, slightly damp cotton cloth (use water only). Clean the disc from center towards the edges; do not use a circular motion. DO NOT use paper.
  2. Dry the disc, using a dry portion of the cloth and wiping in the same style as you did in step 1. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Nintendo GameCube.
  3. Check for Unlicensed products. Make sure that you're using only licensed products with your Nintendo system. Unlicensed products are not tested for compatibilty and may not work correctly with all games. Try playing the game without the unlicensed accessory

Nov 28, 2010 | Nintendo GameCube Console

1 Answer

Dvd recorder can't read disc it previously read


Take the Disc out and put it aside. You must clean the Laser Eye, and clean dust and other matter from inside your recorder. Clean Eye with rubbibg alcohol and q-tip. A regular CD/DVD cleaner disc will not work. After cleaning, reinsert your Disc and Finalize it.

Jan 02, 2009 | Panasonic DMRES30V DVD Recorder/VCR Combo

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