My internet goes down randomly. I don't know if it my modem or my provider. Any suggestions? I am using an Efficient Networks Speedstream 5100 modem and an D-Link WBR 1310 wireless router.
Are you using wired ports on the router or wireless?
If you are using wireless, do you have a cordless phone nearby and does the use of it coincide with the loss of internet? Have you tried switching to a wired connection for a short while to see if you are having the same problem? Could be intereference issues with your wireless signal. When you look at the available wireless networks, are there more than one? Could be that your PC/laptop is trying to connect to someone else's wireless if their signal strength is stronger.
If you are using a wired connection on the wireless router and still losing connectivity, try a network connection monitoring tool such as WhatsUpGold (free to try). Have it set up to monitor your PC's gateway address (which should be your wireless router) and some other internet site (Google, Yahoo, etc). If your router connection never drops, but the internet site does, good chance that it's your provider.
Make sure you have the latest drivers for your network device (wired or wireless) and the latest version of firmware for your D-Link. Buggy drivers and firmware can definitely cause flakiness.
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