Question about Washing Machines
Hi! I have the Kenmore Elite HEt washer and have been having a problem with Suds since October. I wash a load of clothes and when it's done, there are suds all over the clothes & washer. I have to put it through 2-3 more rinse cycles with extra rinsing. This takes all day for 1 load! I have called Sears and have had 7 service calls, 2 the Technician cancelled because he said he didn't know how else to fix it and 1 call no one showed up and I waited ALL DAY before X-Mas! They sent another technician today who said that I'm using too much detergent ( I only use "Tide he" or "Whisk he" and have been accused by Sears of using regular detergent. I have had washer for over 2 years & always used the same amnt deterg with no problems. When 1 Tech replaced a bunch of parts inside he said he could tell I was using the right detergent because otherwise they would have been completely covered in muck. The Tech today said I'm using too much detergent (for a full load I use just under the Tide cap 2 line) He said use only 2 Tblsp. Liquid soap. It barely covered the bottom of the Tide cap! I said that will not get my clothes clean: my son plays sports--smelly uniforms!!! Sears insists the problem is the detergent. I called Tide and they said that if the problem was the detergent then everyone in America that has a front-loader would be in an uproar! At one point, I was told Sears would replace the washer, now they won't and won't return my calls. I have put in a complaint with the BBB. I just want my washer fixed or if not, replaced. I want to be able to wash a load without spending all day rinsing out 1 load of laundry! HELP!
I have a 2005 model HE-4-T washer. The SUDS error kept showing up. The problem was easy to fix. Step 1: Remove the sectional panel below the door by removing the 3 screws (7mm socket) on the lower edge, tilt the top towards you and lift out. Step 2: In the center of the section that you just exposed, locate the 3-inch, round, beige colored debris trap just prior to the water pump. Step 3: Unscrew the cover by turning counter clockwise while gently pulling towards yourself. Step 4: Remove all debris - I suggest an old toothbrush to get the small stuff. Step 5: Reverse previous steps to reinstall.
I found $1.09 in change, 4 hair barrettes, a small nail and a handfull of assorted lent. We will all check our pockets more thoroughly from know on.
Posted on Nov 21, 2008
I purchased a Sears Elite HE3, which didn't state to use only HE detergent. I have since learned that incorrect soap caused the motor & bearings to fail.
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Posted on Apr 30, 2009
When you say you are having trouble with suds do you mean the machine is shutting down with a SUD error code?? If not and you are using the recommended amount of Tide HE and it still suds up bad during wash than i would see if you have extremely soft water. Do you have any sort of water softening system?? When you take a shower or wash your hands does is seem like the soap will never rinse off your skin?? Some suds are OK .... If its halfway filled with suds then that is abnomal.
Posted on Jan 18, 2008
I have a knenmore elite he 3t i put a load of delicate cycle but i put a little of whillite and the washer stopped at the drainage cycle it says sud on the code what do i do ? i unplugged and tryed to re do it only fills up with more water and never drains. it just keeps poping up (Sud) i pulled the hose out of the wall re put it back nothing what do i do ????????????????????????
my web site is CATLOVESGOD@LIVE.COM PLEASE TELL ME WHAT TO DO ????? I NEED TO
WASH BEFORE THANKS GIVING ..
Posted on Nov 25, 2008
I am having the same problem with the front load washer completely filling with suds and shutting down. We've had it for 2 years without problems, but it has now happened about 6-7 times in the past 4-5 weeks. We have not changed the amount of detergent, but we do not always use the same brand. I think this started after we began using the current detergent which is a 200 fl. oz. bottle of "Tide with a touch of Downy" Clean Breeze.
I think there is a good chance it is the Downy mixed in that is causing it or at least partially responsible.
I will switch detergents and see if the problem doesn't go away
Posted on Feb 13, 2008
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Posted on Jan 02, 2017
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The Sd code on most Kenmore Elite HE washers indicates a suds lock (usually caused by excessive suds do to overuse of detergent). Check for the presence of excessive suds in the washer. If you see a lot of foam, the code is likely caused by this problem. You will likely be able to drain the washer and spin out the clothes once the suds dissipate. Run an empty cycle with 1 cup of liquid chlorine bleach through the washer to help rinse out suds residue. If you see foam emerging during the empty cycle, you may need to repeat this process. You can also use Washer Magic or AFFRESH to help clean suds residue out of the washer. These products are available at your local Sears store or the grocery store. Make sure that you are using HE (High Efficiency) detergent in the appropriate quantity. You may need as little as a tablespoon of detergent in a high efficiency washer due to the low water level. You may need even less for a while since the clothes will likely have detergent still dissolved in the fibers that will emerge during subsequent wash cycles.
There are many different models of Kenmore Elite HE washers. If you do not see any apparent problem with excessive suds or need more help, resubmit your question with additional details and the full model number of your Kenmore Elite HE washer.
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