Question about Brother MFC-7220 All-In-One Laser Printer

2 Answers

New Ink Cartridge

Our brother MFC-7220 gave us an error message that said Toner Life End. We replaced the old toner and we are still recieving the same error message and can't print incoming faxes.
Apparantly, the machine is not recognizing the new ink cartridge.
What is your recommendation?

Thank you for your advice.

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  • 1 more comment 
  • pdhsi Apr 08, 2008

    we are using the new cartridge, but still having the same message after using 1 week. Pls help

  • Anonymous Aug 12, 2008

    PUT IN A NEW TONER AND STILL HAVE THE MESSAGE TONER LIFE END

  • Anonymous Mar 12, 2014

    Just bought new ink cartridges and now it says, "no toner/ink" and won't print

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Is the toner cartridge an original Brother or is it remanufactured? The toner cartridge for this model is the TN-350, which has a "flag gear" on the left (gear) side. It is a little plastic piece that sticks out on the new cartridges and, after putting the cartridge in for the first time, it rotates out of the way. This is how the printer knows that the cartridge is new. Some remanufacturers either don't put the flag gear in or they forget to turn it back to the original position when they build the cartridge. So that would be the first thing I would look at.

Posted on Jan 18, 2008

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I posted this solution under the "brother laser cartridge refills" problem... but it applies here as well.

OK.. I agree that your problem is with the flag gear. However, there is a specific location in which it needs to be situated. The purpose of the flag gear is to trip a reset actuator on the left side of the printer. The correct position of the flag gear needs to be set so the reset actuator is depressed 3/4 of the way AND where the flag gear moves out of the way once this is done. If the flag gear is moved all the way forward, you run a risk of the gear mechanism inside not rotating it out of the way...which could leave you with a 'no cartridge installed' message. When the manufacturer of the toner cartridge made this unit, they decided to put a mark on the side to, evidently, let the assembly team know where to set the flag gear. Great for us :) On the outside plastic piece that you have to remove to get to the flag gear, you will see a diagonal line and a view window. When you rotate the flag gear, you will eventually see a portion of the white gear in that view window. Line up the white gear portion with the bottom of the diagonal line (typically two gear teeth), and you're done. Assemble and run!

Posted on Aug 01, 2008

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