Question about Gateway FPD2275W LCD Monitor
My viewsonic monitor stopped functioning and started to emit a burning smell. I checked with their online support and was instructed to email them about the problem. I did this THREE times, and at one week later, still have not heard from them! I tried several times to contact them by phone and was put on hold for an interminably long time.
I called CompUSA, the store that sold it to me, but they just told me to call Viewsonic.
The monitor is still under warranty, but what good is that if I cannot contact them! Could you suggest a more productive way to do this?
Take it to the store and request an exchange. If they refuse tell them you will contact the BBB or Atty's General and file a complaint. If it was sold with a warranty and is still valid with proof of purchase they should honor regardless. These guys are just doing there jobs at the store level and I'm sure you can get it rectified.
Posted on Jan 18, 2008
Tips for a great answer:
Jan 06, 2011 | ViewSonic VX2235wm LCD Monitor
Sep 14, 2010 | LG Flatron L1515S 15" LCD Monitor
Sep 06, 2010 | ViewSonic E70fb 17" CRT Monitor
Mar 02, 2008 | ViewSonic E55 15" CRT Monitor
Feb 06, 2008 | ViewSonic VA720 17" LCD Flat Panel Monitor
Nov 25, 2007 | ViewSonic VX900 19" LCD Monitor
37 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: