Question about SanDisk Sansa e270 MP3 Player

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My sansa is jamed

There is a black image and it tell's me that load main image failed and under it it say's Switch to recovery mode

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I would recommend you to go to the sandisk site to update the firmware on your device or you can contact sandisk to they can help you with updating the firmware on your device..Please follow the link below to get the firmware
http://www.sandisk.com/Retail/Default.aspx?CatID=1376

The number for sandisk is 1-866-726-3475
Please rate accordingly
Thank you
Computerrep

Posted on Mar 28, 2008

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1 Answer

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this happened to me before, but u follow what it tells u to do on the screen. if u do all it tells u to, and it returns to the recovery mode screen, it means that ur missing a file from the "systems" folder. u can copy it from another sansa and put it on ur sansa, or download it online .

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i'm thinking that it has too much info on it, so it ets stuck when you turn it on.

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I had the same issue I think to switch to recovery mode you lock the keys and hold the record button as you turn on the player. The only place I know of the get the firmware is the official website.

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Use the Sansa Recovery Tool on the Sandisk website

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