Does anyone know how to get the 4 digit code off my tom tom xl .the problem started when the screen froze so i re-set it with the re-set button and now its asking me for my 4 digit security code which when i enter it ,it does nothing
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Hold the power button down for approximately 20 seconds, you will hear the tomtom 'drums' . Now release the power button immediately and wait about 2 minutes for it to reboot. All this after leaving on charge for an hour 1st.
Your unit has a faulty digitizer/touchscreen. You will need to call tomtom customer service at 866.486.6866 to get an RMA set up to have your device repaired. Tomtom's do not have onboard calibration for the touchscreen either.
try to reset ..
1) Press and HOLD power button
2) While holding power button, press in RESET button
3) While still holding power button, release RESET button
4) Continue holding power button, you should see TomTom reboot
To reset your ONE XL, use a straightened paper clip, or something similar, to push the reset button. The reset button is next to the memory card slot, on the bottom of your ONE XL. Then turn your ONE XL on.
If this helps you plz rate this. Thank you kindly.
i had exactly the same problem, i dont really know how i solved it but first i thought it could be a memory problem slowing the gps signel so i reset the tom tom to factory settings then downloaded the updates from the tom tom home program of corce i lost all my destinations but i didnt want to do a back up just incase one of the updates had a virus or something so if u want to keep them i sugest u write them down first.and then i got a safty pin and pressed the reset button underneath where the memory card goes twice the second time i held it down for about 10 seconds then i looked for updates again from tom tom home. after that in tom tom home there is an option where u can operate your tom tom on your pc so i tryed that and i put in a destination on the pc and clicked on demo tour so i watched the route first it was a bit slow but started to speed up a little. after it had finished i un plugged the sat nav and went for a walk with it around the house soon as i went out side and set a destination it found 6 gps signels,make sure yhe battery is charged to at least half. well i hope anyone who follows my steps gets the same results, thought i lost 200 quid cos i have had it over two years and its only guarenteed for 12 months. well good luck.
If you don’t know what the 4 digit password is you will have to reset the unit. This will clear all saved information. Reset factory settings To show all menu options, tap Show ALL menu options. Reset factory settings Tap this button to restore the factory settings to your TomTom ONE XL. All your settings, including Favorites, your Home location, warnings for POIs and any Itineraries you have created, as well as recent destinations and recent calls and callers, will be deleted.