Question about Agfa DuoScan T1200 Flatbed Scanner

3 Answers

AGFA Duoscan T1200 > "calibration-error"... :-(

Hi !

I just bought a "new" T1200.
I connect it to my PC over a 2906 SCSI-card (I use this for my T2500 as well).
When I tried to do the first "preview" of a negative, I got following error-note:
(translated from Dutch)
There has occured a calibrating-error.
Make sure that the full look-through-surface of the calibrating-opening is free or that the negatif-carrier-frame is properly in place inside the scanner...

What can be the problem...?


Kind regards, Herman.

Posted by on

  • 8 more comments 
  • Herman V d D
    Herman V d D Jan 19, 2008

    Hi !



    What I forgot to write: neighter of the 2 mentioned solutions count...

    1. The calibrating-opening is FULLY free.

    2. The carrier is FULLY inserted.



    I tried the scanner on my 2nd PC, it gives the same notification...

    See inserted picture (sorry: I use the program in DUTCH).





    Kind regards, Herman.

  • Herman V d D
    Herman V d D Jan 19, 2008

    Hi !


    (I think) the problem is NOT a software-problem, since I use the AGFA Fotolook-program with my other scanners (F40, Duoscan T2500 & Arcus 1200)...

    I think it is more of a hardware-problem, with the scanner AGFA DUOSCAN T1200...

    Did anyone before have a similar problem...?


    Kind regards, Herman.

  • Herman V d D
    Herman V d D Jan 19, 2008

    Thanks for the answer...



    BUT... the problem stays the same...!



    See picture...








    NEVER had this problem with my other AGFA-scanners...!





    :-(





    ANYONE experience with this error-report...?





    Kind regards, Herman.

  • Herman V d D
    Herman V d D Jan 19, 2008

    Hi !


    As I already wrote...
    I do think it is NOT a software-problem...!
    All my other scanners (AGFA Arcus1200, Duoscan T2500 & F40) work just fine with the program...!

    I thgink it is more a hardware-problem...!

    Anyone had some resemblent error-problems...?


    Kind regards, Herman.

  • Herman V d D
    Herman V d D Feb 12, 2008

    Hi !





    Untill now, I did not receive a suitable answer... :-(



    This scanner still is not working properly...



    Did really NO-ONE have this problem before...?



    Strange...





    Grtz, H.

  • Herman V d D
    Herman V d D Feb 12, 2008

    Hi !


    What's "power cycling"...?
    Originally I speak Dutch, therefor I do not understand these technical terms...
    Could you please explain this "power cycling"...?

    Thanks !


    Kind regards, Herman.

  • Herman V d D
    Herman V d D Feb 12, 2008

    Hi !


    Dead end...

    Your link is for: Calibration Procedure For Image AcquisitionVis AGFA Duoscan T1200 Scanner


    Grtz, H.

  • Herman V d D
    Herman V d D Feb 12, 2008

    Hi Pauldonp!


    This scanner is not my only one...!

    I use:
    1x AGFA Duoscan T2500
    2x AGFA Duoscan T1200
    2x AGFA Duoscan F40
    1x AGFA Arcus 1200

    So, please, do not try to learn me how to lock or use a AGFA-scanner... :-)

    I already looked inside the scanner & I do not find any (micro-)switches or buttons that neede to be fine-tuned... :-(

    Anyone more advice...?


    Grtz, H.

  • Herman V d D
    Herman V d D Feb 12, 2008

    OK ! I understand !


    Thank you anyway for try?ng to help me with my problem !

    I appreciate it...!


    Grtz, H.

  • Herman V d D
    Herman V d D Feb 13, 2008

    Hi !


    That's the problem...
    AGFA does not exist any more (scanner-department)...
    The scanner was a "left-over" from a shop...

    I think I'll use the faulty scanner for spare-parts... :-(


    Thanks anyway !


    Grtz, H.

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Hi i have found this link for you see if its any help to you if not let me know and ill have another look ok
Here is the link.
www.bioresearchonline.com/.../news/article.asp?Bucket=Article&DocID=6c5bfe81-1c6c-11d4-8c38-009027de0829 - 28k -

Posted on Feb 12, 2008

  • 2 more comments 
  • paul proctor Feb 12, 2008

    Hi try my link then let me know if it helps i can contact my mate who knows about this and see what else he suggest ok

  • paul proctor Feb 12, 2008

    Hi just need to check this with you have you removed the lock on bottom of scanner using a coin its a big screw near the foot pad on right hand side

  • paul proctor Feb 12, 2008

    no why i said that was because your problem said "just brought new scanner"
    It didnt say you had several now i know this i know thats not the problem were just trying to rule everything out as its difficult for us to know exactly what the fault is by someone telling us if we had it in front of us then we could check all we needed to.
    The only way we can narrow problem down is by going through each possible problem and ruling it out untill problem is solved thats all i was asking

  • paul proctor Feb 12, 2008

    Sorry i see now where you say you have other printers so obviously you know about how to set them up and calibrate if you have done this correct and your comp is using the correct software for this printer and their is no conflict with the software for the other models then the chances are the scanner has a problem with the circuitry so i would take back and get replacement.
    As you know how to use them and how to set them up then you know how to set up the software then their isnt much else you can do yourself to remedy the problem the chances are the scanner is faulty if its under warranty then send it back as this is the only option left

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Hi,

Did you try reinstalling the software (uninstall then reinstall)?

http://static.agfa.com/digicam_scanner_drivers/scanner/duoscan/index.html

Posted on Jan 19, 2008

  • Damen Wong
    Damen Wong Jan 19, 2008

    Looks like a hardware malfunction. Did you try leaving it disconnected for a bit to reset?

  • Damen Wong
    Damen Wong Feb 12, 2008

    Did you try power cycling the unit?

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  • Expert
  • 135 Answers

Hi,

Could you try following these calibration instructions?

Posted on Jan 19, 2008

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