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use the mode switch the thumb button on the right right to get to the setup menu then initialize the camera to its factory settings this will enable the screen.
manual is here
http://pdf.crse.com/manuals/2887191131.pdf
Your touch pad need to be replaced. I had the same problem and order a complete face lift which includes the touch pad from ebay. It was included aslo the special tools needed to remove the screws. There many videos showing how to desasemble the phone in youtube, just search with your model and you will find videos showing all the dtails how. Please not that the problem is with touch pad which is the one you touch directly on it, is only vinil cover and is working as a keyboard. Under touch pad is located the lcd display of the phone which other part .
I solved the problem by re-calibrating the screen. Go to the home icon on the screenn tap preferences, date and time, then tap digitizer. Then follow the prompts and tap exactly on the target Xs. Thanks!
YEA PLEASE CAN YOU HELP MEE BECAUSE MY Sylvania SMPK8854B WILL NOT LETT ME TOUCH THE SETTING AND I REALLY NEED HELP!! WITH MY Sylvania SMPK8854B!!
THANK YOU THEY MUCH!♥
ur touch panel is faulty u have to go to service centre , there are 3 things coupled together Lcd screen then touch panel and then front housing for protection of both , u might dropped it , if ur screen is working partially i mean if it responds to taps at some region of screen then it may be a dust inside the housing u have to clean it from inside if u can , otherwise if it completely not responding then it is faulty touch panel , it will cost u around 50 , 60 $
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