I had a similar problem. No discs would play and sometimes they would not eject. I solved my problem with the crevice tool on my vacuum cleaner. I vacuumed out all the openings on the unit, especially the cd slots. This discs now play and eject.
Bose does not release their schematics or parts lists, effectively making themselves the only repair center for their products. Your only safe repair method is to contact the service/repair center at www.bose.com. They will likely offer you a flat rate repair or credit towards the purchase of a new unit.
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