Question about Lexmark X5470 All-In-One InkJet Printer

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Cant fax i cannot get my fax machine to fax it keeps saying busy help pls

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Check whats the disply on the printer screen...if its says to print an alignment page then pls go ahead and print the alignment page...check with ur telephone operator on how to set it up..

Posted on Apr 23, 2008

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Make sure our cable connector is clean cheers

Posted on Jan 19, 2008


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1 Answer

Cant receive faxes. constant busy signal when dialing in.

Hi Janet
Try using a standard phone to call your Fax Line
Connect a phone to this Line to test for voice
Disconnect Fax Machine from Phone Line
Reset Fax machine
The Fax machine is supposed to respond to the right tones being sent down the voice line
If it is not responding & all else works then check your Fax settings for "Receiving"

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Our fax machine keeps saying "busy/no signal" even when we know the machine we're trying to send to isn't busy. Please give us some suggestions as to how to correct this problem. Brother...

Verify the connectivity (phone line) first by pluging a working telephone in the wall jack, than test the cable from the wall jack to the fax, you could install a Y to plug a working telephone with the fax on the same line to spy on what is happening when the fax is engaging a connection.

Hope this helps!

Jan 05, 2011 | Brother Office Equipment & Supplies

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My Brother mfc-665cw will not fax. It keep saying NG: POOR LINE CONDITION/OUT OF MEMORY

Check to see if you can make a call using the fax machine. This error can occur if you have no connection. It can also occur if your line is occupied or busy.

Oct 14, 2010 | Brother IntelliFAX 5750e Laser Fax

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I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...

If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.

May 12, 2010 | Brother Office Equipment & Supplies

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Fax won't work,

That's because the line IS busy

Mar 08, 2010 | Brother IntelliFAX 885MC Plain Paper...

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I cant fax

Take your cell-phone, and dial the same number, to see if you get the same "busy" signal.

If the telephones in your business require you to "dial-9" to get an "outside" line, be sure that your FAX is also following that "dial-9" protocol, and also waiting 1 or 2 seconds after the "dial-9", in order to get the dial-tone from the "outside" line.

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Printer can't send or receive faxes

Same problem here - I got it work:

- Error Correction: off
- V34: off

(both Menu -> Fax-Setup - All Faxes)

- detect-dial-tone: off

(Menu -> Fax Setup - Fax Send setup - detect dial tone)

:-) Stefan

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fax machine rings busy, not able to receive or send faxes

Jul 18, 2008 | Brother IntelliFax-2820 Laser Fax

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Not connecting to fax out

Do you have a DSL or other digital phone line?

Jul 10, 2008 | Brother IntelliFax-2820 Laser Fax

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Error 344- Fax Function

Try to connect the phone line from the phone oulet directly to the line one connection of the machine.

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