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Acer Dvd drive problems

I have an Acer Aspire 9410 laptop with a Phillips DVD/cd drive (sdvd 8821)

When I play movie dvd's they drag and the sound is blurred or cracks or
sounds like chipmunk speed??

I ran some speed tests and benchmarks but nothing show up on the free software I downloaded.

Thank for any help!!

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  • Anonymous Feb 22, 2008

    I took the Phillips DVD player out and beat it with my hammer, because I could get no one - even though it's under warranty - to help. Phillips - never again.

  • gfenton7 May 10, 2008

    I have the exact same problem. I have been doing some research and have a sneaky suspicion that I need to update the firmware for the drive. I am having a huge problem finding said firmware but am very early in my search. Can anyone help finding this firmware? One person I spoke to said he found it on ftp://msicomputer but I am not able to access that site.

  • giftright8 Jul 24, 2008

    Hi. I bought Compaq Presario notebook a months ago. I never use my laptop according to its to avoid myself to become angry. When I play movie dvd's they drag and the sound is blurred or cracks or
    sounds like chipmunk speed. I cant install any program especially the yahoo mesenger. I dont know why. I send it twice already to the HP company but nothing happens! Still...its useless.

    Can anybody help me how to solve these problems?





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Any updates will be with Acer.
Acer Explore Beyond Limits

Posted on Oct 14, 2017


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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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SOURCE: dvd-rom drive lg gdr-8612b software

ok...well...what computer are you using? you may find those drivers here, among the six we support

Posted on Mar 23, 2008


You need a DVD decoder installed to play DVD movies on your computer even with a DVD Drive.
Learn more about DVD decoder software, use the link I have provided:
Please rate my solution

Posted on Jan 17, 2009

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SOURCE: DVD drive will not play DVD's

DVD head alligment problem. open your dvd drive and locate small preset head laser LED (DVD head assembly) then turn it slowlly anticlock wise upto one degree then try

Posted on May 01, 2009

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SOURCE: My acer aspire 5630 notebook Has a messed up cd/Dvd Drive

You might look into an external cd/dvd unit.....they connect via usb.

Posted on Aug 21, 2009

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SOURCE: aspire one running cyberlink 8.0 plays dvd, but

Verify your DVD player and Sound card is listed without errors in device manager. If there are no errors, try to play the dvd with another program such as windows media player just to try and narrow down the possibilities

Posted on Aug 30, 2009

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