When I install the software to my new Sylvania SMPK4083 MP3 Player it doesn't seem to install the drivers. I can't get into the Media Manager. There is a message that comes up stating the mediamanager.exe has stopped working.

Hi Avis Edwards...
Your MP3 player requires the following:

Music requires.....MP3 (8kbps ~ 320kbps), or

.WMA (5kbps ~ 384kbps)
for music at Constant Bit Rate
Video requires:
.AMV files
For a user manual for your Mp3 player and a FREE video/music converter download it at the following link..(The converter is inside of the download)
Please take time to rate me
Bud

http://data.manualslib.com/pdf/17/1675/167423-sylvania/smpk4083.pdf?554517b4114fb4184bbf967aef135711

If you cant find the software for the player on the makers website, you can try to put the mp3 files directly on the player. Go to my computer, and find the music player. Open up the drive, then drag and drop the files directly to it.

Same thing happened to me with an IPOD. When I plugged it in to one of my USB ports, it ******** up all the USB ports. I suggest reinstalling the drivers for your USB Ports. Then install the software that came with your MP3 Player before replugging it in. Good luck :)

We do not have that information here, but I seriously doubt that the software is out there.

Hi, smpk4083 mp3 player not recognized by the computer
Why is my smpk4083 mp3 player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see smpk4083 mp3 player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.


SOLUTION 2 - Refresh the driver

STEP 1 - Connect the smpk4083 mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
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2. Click Device Manager on the left pane.
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NOTE: smpk4083 mp3 Players can connect to your computer in MSC or MTP mode. Exceptions are smpk4083 mp3 player Connect and smpk4083 mp3 Express which only use MTP mode. MTP mode is the recommended and default method for smpk4083 mp3 Players when used with Windows OS.

The smpk4083 mp3 player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Hope it helped.

Have a nice day,.

Hello,

Driver for Sylvnia SMPK4083 utilities is available under next link:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_DRIVER.ZIP
Unzip the zip file.
Open the folder End User Tools_4_25 and run (double click) the Setup.exe file, to install the mp3 player utilities.

SMPK4083 manual:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_EN.PDF
( pdf file, readable with Adobe Reader )

U could access the Net go to their website find the model and possible download what U need.

Hello,

SMPK4083 English manual is available for download on next site:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_EN.PDF
Adobe Acrobat Reader should be installed to read this file.

As told in the manual on page 6 of the manual, run the Setup.exe file on the provided CD to install the driver on the computer.
The driver installs all the Media Player Utilities for getting the player connected.
When not being able to run the CD, the driver can be downloaded as a zip-file with next link:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_DRIVER.ZIP
Right click this link; select save target as... to save the zip-file to
a location on the computer. Next unzip the file and look for the
Setup.exe file in the submaps. Run the Setup.exe file to start the
installation of the utility programs.
After installation of Media Player Utilities next programs can be used:
- AMV Player
- AMV & AVI Video Converter
- Media Manager
- Media Player Disk Management
- Media Player Upgrade Tool
Look in the manual again for how to use these programs.

When needing more support, just post another comment.

Hello,

Direct link to the driver CD download for the SMPK4083:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_DRIVER.ZIP

Download for the manual in pdf format:
http://www.curtisint.com/html/CustService/Manuals/SYL_SMPK4083_EN.PDF

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