Question about Acer Aspire 5500 5570-2609 Laptop

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Loading Excel and Word

I recently added Excel and Word to my Aspire 5520. When I pull up Excel the program is there and working. I literally only typed my name and saved the file. When I go back into excel and try and pull up that file- it sits there with a message saying "running virus scan." Eventually it says that the program has a serious error. I cannot download any excel worksheets into it nor can I create new files.

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What version of Excel/Word are you installing. Vista doesn't like the older versions.

Posted on Jan 20, 2008

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I would try uninstalling Excel and Word and reinstalling. Something seems corrupted.

Posted on Jan 18, 2008

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Hello my acer aspire 5520 won't load up Internet explorer keeps saying Internet explorer has stopped working a problem caused the program to stop working correctly !any ideas how to sort this please?


Assuming windows XP Pro:
Go to control panel, internet Options, go through and set all settings to default, delete cookies and cache.

The workaround for now is to install latest Firefox browser.

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My acer aspire 5520 laptop can't "find" my webcam.


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Keyboard broken on my Acer Aspire 5520


For the Acer Aspire 5520 I'm working on, (Acer Aspire 5520-5156, mode nol: ICW50)

Remove the three black screws under the battery, not the silver screws.

VERY carefuly pry off the power button cover. It will make 'snapping' sounds and if you where gentle nothing will be broken.

The keyboard has no screws holding it and can be slid toward the screen and very gently pryed out, taking care not to tear the ribbon cable, as mentioned before.

When the keyboard is out the cable can be released by gently pulling the cable lock on the header toward the cable, the thin (black in this case, it's usualy a different color than the white connector) plastic part of the connector I just use my fingernails, one index finger on each end slowly pulling till it releases.
Pull the cable out using the pull tab. You can just pull the flat cable out with the pull tab without releasing the calbe lock but you stil need to release the cable lock to properly put in the new cable, then push the cable lock back tight to the connector.



May 27, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

All my programs on my acer 5520-5537 stopped working.


On boot up, and at the ACER welcome window, press "Alt" + "F10" to see if the laptop goes into the recovery mode.

Mar 14, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

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i have 5520 and it has vista home as well ,i had the same issue ,however once i downloaded the crystal eyam driver from acer then i installed it, if it doesnt turn up on the start menu somewhere,usually labeled crystal eyecam then try searching for it in the search it should be under programs then all you do is click on it ,and it should come up,btw what graphics ard did you install?

Feb 17, 2009 | Acer Aspire 5610-4648 Notebook

1 Answer

Windows stop


start in safemode and then check drivers in device managerupdate monitor driver and
update video driver.Then do a disk defrag
restart and let me know what happens
it just might be the video card
also have you added any new memory

Feb 12, 2009 | Acer Aspire 5520-5908 Notebook

1 Answer

Acer 5520-5865 lap-top problem


Hi and welcome to FixYa,

Appreciate the direct "Ask Me".

Problems similar to yours have been addressed before and one of my fellow member has written a good fix, pls click here.

Good luck and Thank you for using FixYa. Happy Holidays.

Dec 12, 2008 | Acer Aspire 5520-5908 Notebook

3 Answers

Wireless help!


try to open the show all networks window disable the default ethernet connectoin then enable the wireless net work

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