I know this is a litytle late BUT for people that find this thred,the problem in not in the lense but in the batteries that you use. You need to make sure that you get batteries that have a mA rating of 2100ma our more. I sugest you use 2700ma (milliamp) batteries. The no name and even the energiser ones are only 1500ma and might work the first few times but then end up making the cam work incorecttly. 2700ma abtteries are the way to go.
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I dropped the camera on the table a couple of times, twisted the front of it. Suddenly the lens retracted into the camera, the beeping quit, and now I can take pictures again. The Samsung website is horrible.
This camera needs rechargeable batteries usually lasts about a week with much use. I thought what a waste of batteries then tried these rechargable and the situation hasn't occured . it is probably because it is small digtal camera which uses alot of power.
You probably don't have the batteries fully charged up. Also you will need to change battery type from alkaline to metal hydride in the "wrench2"(the last icon on the menu) menu. You did get metal hydride rechargeable batteries??? If you got nickel-cadmium rechargeables that might also be your problem with your camera as they don't have enough power.