Question about Gateway GM5072 Desktop PC

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NO BOOT Hi i have the gateway GM5072 and it is about 1.5 yrs old. this machine will respond to nothing. when u plug it in the fans spins and the harddrive spins but that is it, the light behind the power button does not illuminate and the system does not boot at all, nothing but the fan and HD. the only way to shut off the fan would be to unplug the computer. plz help, i have no idea whats wrong and i dont really want to start throwing parts at it hoping that one will fix it

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  • petek Jan 30, 2008

    i have the same computer and on 1-30-08 i started to experience the same problem.computer will not boot up.tried unplugging and starting back up but no luck.strange that it might be a power supply because mine also is only about a year and half old .i wonder if gateway passed of some defective parts in their computers

    petek

  • Anonymous May 20, 2008

    I have the same problem and it happened in Nov. of 2007, once my computer started up (luckly), I just didn't turn it off for months and then it worked every now, maybe pushing in the power button slowly seemed to help, but now nothing works. I did replace my power supply, since that's a common repair, and the computer started the first time but after that same problems. I'm going to replace the boards battery and I'll post later to let everyone know if that works...if it does, I would be more than surprised...! I checked the power supply's outputs with a multimeter and they all seem to be within toleration's...

  • Conics May 23, 2008

    no luck, and the pin outs of my power supply are good, if bigtk and petek could repost and let me know if there computer are now working that would be GREAT!!!

  • Anonymous Jun 18, 2008

    Same problem - but intermittently. The power supply isn't responding to the power switch. When I plug in the power cord, the power supply & front case fan comes on & the HD spins, but all this starts without me pushing the power button, however the motherboard doesn't start. I've replaced the memory, the power supply, the video card. Nothing worked.

    Then for some unknown reason once in awhile when I plug the power cord in - the power supply doesn't come on automatically & then I push the power switch & it boots perfectly. I see a lot of this same problem being posted. Must be a very common issue with these Gateways. Could it be the processor, or just a faulty chip on the mother board, or a heat or voltage issue? Wish I or someone could figure this out. Gateway isn't giving out any solutions that I have found. Someone please help. Thanks.

  • Anonymous Jun 18, 2008

    i have taken my computer back to the geek squad twice already.the first time they replaced the motherboard.worked ok for a couple months then the same problem. took it back again and they replaced the motherboard and the powersupply this time..well it worked ok untill this weekend.now the computer is showing the same symptoms again. just the fan spinning and the computer not powering on.this is getting old.i expected a better product from gateway for the money i spent on this unit and the support from gateway is nonexistent unless your willing to pay.in a way i guess i'm lucky i purchased the extended warranty from best buy even though the unit is still not fixed.

    petek

  • shanedlm Jan 14, 2009

    I've had the same problem with my GM5072! I had the motherboard replaced 1.5 yrs ago after the computer would continually lockup -- even on the boot screen. It's worked fine for about a year (after it took me THREE TIMES dropping off w/ Geek Squad -- each time w/ me screaming that it was the motherboard and them trying to simply reinstall Windows!!!), now it's up to no good again. No freezing yet, but plenty of device connect/reconnects for no apparent reason, corrupt files, and overall weirdness.

    Seems like this line has problems... Is there anything we as a group can do about it?

  • drboyer Feb 08, 2009

    I had the same problem. After reseatting every card to no avail I spoke with a geek friend who suggested making sure the BIOS chip was properly reseated. I pressed down on on the BIOS chip and one other, there are two that look alike, and presto, the computer booted. Maybe it's a corrosion problem but I think it is a Gateway mother board problem. At any rate, everything works normally after boot up so it makes sense that the BIOS chip is the culprut considering the fan is running at full speed until BIOS lowers it to the necessary level.

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I believe you power supply is bad and needs changing,,
however try this first before changing the power supply
unplug your system.

1.) Open up the computer
2.) remove the memory
3.) Remove the mainboard battery NO BOOT - 4e78012.jpg see the silver pin to the right> pull that ayaw from the battery and it will popout

4.) hit the power button 5 times
5.) put your memory and battery back in
6.) put your powercable back in and try booting it..

IF THAT FAILS,, REPLACE YOUR POWER SUPPLY.

Posted on Jan 18, 2008

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I have the same problem since two days ago. I unplugged the power, waited for a while, and then plugged it again. Luckily it worked. The next day it worked all right. Tonight I had the problem again. I unplugged the power, wait, and plugged in the power again. Thank God, it is working on. Somebody suggested that it might be the problem with the motherboard. Anyway, I will check the battery and the power supply first.
By the way, anyone has contacted Gateway about this problem?

Posted on Jun 13, 2008

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I too have the same problem with the same computer. Mine is 11 months old. I would try the memory removal & battery as suggested but don't know where memory is. Also doesn't that wipe out the memory by removing it? steve

Posted on Jun 24, 2008

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