Won't steam milk anymore. No water or steam comes out of hot water nozzle (steamer), just the main pump. Therefore I can still make coffee, just can't make a Latte, as the steam will only come out of the main pump, not the steamer. I've already tried unclogging the steamer, if that's the problem.
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This might not be the problem , but sometimes , not cleaning milk frother tip properly , the tip gets closed with dry milk. use a needle and push it in the frother tip and see if there is a restriction. hope this helps.
Take off the end bit; it unscrews. Poke a needle through the hole; I find it gets blocked quite regularly. While it's disconnected turn the knob on the right. Steam should come out. If it doesn't there is a blockage inside the machine and you need to get inside it to fix it. But the only blockage I've had is in the end bit.
Had this exact problem a few times on a cleaned well maintained milk jug top with an ESAM5500M. Delonghi 'repaired' it by sending a new milk jug frothing top.
It's caused by milk fat deposits, the frother part on the milk jug may look clean but deep inside it's not. I clean mine with pipe cleaners, detergent and hot water and still it wouldn't froth.
The problem re-occurs for me every 6 months or so. You could buy the milk fat remover solution to clean it. Personally I just boil the whole milk jug frother in detergent and the again in descaling solution, that's fixed this problem twice now, although I think it will eventually corrode the 'o' rings on the frother, still cheaper than buying a new frother part each time though.
If it still doesn't work after that, the only other reason for this problem I found mention of was caused by a broken rubber seal where the milk jug fits to the machine. It's most likely to be milk fat deposits inside the frother though.
This could be blocked. The best way to clear this is to switch off the machine and see if you can dismantle the frother arm. Sometimes the arm will come off by unscrewing. If it does, wash it in hot water and washing liquid. If it doesn't come off try putting the frother wand into a mug of cold water and allow it just to steam the water.
Frother wands don't just steam liquids - they **** up liquid which can block the vents and the actual steam hole which this machines' problem sounds like it does have.
try inserting the frother in hot water its probably block and for our water everytime you whant steam open vale boiler start to boil water let the water drip into the tray wait untill steam come out pierre
Does not seem normal! You should get plenty of steam for the frothing. Since the unit is new you should take it back and get a replacement. The unit needs to increase the temperature for steam, route the steam away from the espresso group to the steam unit and the pump needs to activate to create the high pressure. Any failure in this areas will create your condition. It also possible that your steamer is blocked but this is a new machine so this is unlikely but you should make sure that it is not blocked.
a. Possible air in the system. Switch to hot water iso steam, let warm water pas for a minute by turning the knob fully open. Stop tapping warm water (close the knob) and switch the machine to steam iso water. Try to get the steam by fully opening the knob (pump should start running).
b. Solidified milk in the system blocking internal tubes. To avoid this always purge the system (shortly open the steam to an empty cup or a towel) after you steamed milk to avoid milk being sucked back into the system due to condensation of steam (this creates a vacuum and reverse flow). To resolve the blocked tubing: clean the nozzle and try flushing the system (tapping warm water).