Question about Kenmore 3.2 cu. ft. Plus Top Load Washer
I hate to say it, but more than likely this is a sign that your gearcase (transmission) is starting to go bad. When they wear out, they tend to exhibit slow spin problems. I have seldom experienced a bad clutch causing this. When the clutch goes bad it tends to cause the drum to not want to stop AFTER the spin cycle. In addition, if the motor coupling were bad it wouldn't spin at all. If you purchased the washer recently, it may still be covered under the manufacturer's warranty. Some manufacturers will cover the transmission beyond the usual one-year limited warranty. It's usually covered for 5 years, I believe. You may want to double check your warranty to be sure. Now...if it IS the transmission, and it's NOT covered under a warranty, all is not lost. A new gearcase runs about $145 and the part number is 423. It is also recommended that you replace the motor coupling at the same time. The price is about $14 and the part number is 1195967. Most consumers feel intimidated by the thought of replacing a transmission in a washer, but on this model, it is fairly simple and straight forward. I can provide you with step-by-step instructions, or if you like, you can purchase a do-it-yourself manual for about $17 (part# 1170635). Think about it...about $170 to repair your washer yourself. Or...spend over $300 to have the appliance repair guy do it for you. $170 is still cheaper than buying a new washer. I hope this information is helpful to you. Post back with any comments or questions you may have.
Posted on Jan 18, 2008
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Posted on Jan 02, 2017
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Hello T Wright - Based on the symptoms you are describing, it sounds like more than likely the unit is sensing an out of balance load, which could be too light or to heavy of a load, and the unit will not advance to high speed spin. However, often when a unit does not spin, it is because the unit cannot properly drain and dispose of the water and detergent solution. Does the unit make a humming noise? If so, the drainage hose/pump may be clogged and needs to be cleaned. If not, the washer may possibly be experiencing an issue with the door lock assembly, faulty pump, timer or control board not communicating correctly. Because it could be a number of any one of several underlying causes, I would recommend contacting a professional to properly diagnose and repair the unit.
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