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Hotpoint FFS70 freezer door won't close

Recenly the freezer door has become more difficult to close - I have checked that the drawers are pushed flush against the back of the freezer and that there is no ice build up blocking them but they still seem to be sticking out too far forward. Today I have taken the drawers out and just stacked the food in there and the door has closed ok. Can you help please ?

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Re: Hotpoint FFS70 freezer door won't close

I have the same problem, is the panel easy to undo?

Posted on Oct 20, 2008

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Re: Hotpoint FFS70 freezer door won't close - Freezers

There must be a basket that is bent ,

Posted on Jan 25, 2008

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Inside rear panel bulging

Unplug the unit and take out all the drawers and remove the back (behind the drawers) panel carefully. (This back panel has foamy thermal insulation behind it and this will be probably be enmeshed with ice - you may have to wait awhile for this ice to melt before you can remove the panel, even after you have unscrewed it.
When you have got the back panel off, you will see a large solid block of ice, probably halfway up the cooling coils, right down to the bottom of the exposed space. You have to melt all this ice (I used a hair dryer to blow warm air onto the ice (have towels and a bucket ready to mop up the melted water, otherwise it will run over the floor. When you have melted all this ice, you will see a drain hole at the bottom of the exposed space. This will have ice in it and it must be cleared.
Then replace the back panel and all should be OK.
The panel bulges because ice/water is accumulating behind the panel, water, when it freezes, expands, forcing the panel forwards.
I reckon it's a Hotpoint Design fault. What is supposed to happen is that during the heating cycle, melted ice drops down from the cooling coils and down the drain hole onto a plate over the compressor unit, where it evaporates. BUT, during the cooling cycle, a fan circulates cold air from the cooling coils, through the entire unit, which includes the chamber behind the panel that is below the coils. Thus this chamber gets cold (-18 deg.C) so that water dripping down during the heating cycle is frozen before it has a chance to fall down the drain hole.
I now defrost in this manner every six months or so. Sadly, very sadly, Hotpoint, like other white goods manufacturers (Baxi Potterton boilers for instance) do not reply to my enquiries.
Hope this helps.

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1 Answer

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make sure the unit is level side to side and front to back

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remove all food from fridge and take it outside. leave it outside until ice is melted. this is the procedure and i have to do it every day im a Refrigeration Mechanic.

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Hotpoint Fridge freezer FFA74 Freezer Door Will not close

check that the part that the drawers slide into is in its proper position. try lifting up on door to shut. if this works u may have a broken cam riser. or u may be able to put a washer or two on hinge to raise door up for better clearance.

Jul 26, 2009 | Hotpoint Freezers

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My Upright freezer Hotpoint Product code 755703

My FZA 84 regularly has to be defrosted as it overheats.We do this by taking off the back panel - as shown by the Hotpoint service man here in Dublin. We use lukewarm water or a hairdryer to defrost the buildup of ice. Why its building up is anyones guess.The repairman suggested we might be leaving the door open but we certainly aren't. I'm very disappointed with the product and I wouldn't be purchasing Hotpoint again.

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Bottom drawer hard to close

Check the drawer slides on each side for cracks or a screw that has come loose. The drawer should slide in a groove on each side firmly. Hope this helps. JT

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