Question about Quantum SuperLoader 3 LTO-3 Tape Drive
Received and error "Bad Element" and we cannot eject the tapes. How do you manullay rremove them?
What usually happens is that the device gets out of calibration with the picker and a tape gets stuck in the drive. To solve this, remove all tapes from the magazine(s) and put the magaize(s) back in. Next power down the unit and remove the power cord for about 15 secs to disrupt power. Plug back in and power up. When it comes up it will go through a calibration. When it is Idle, if the tape is still in the drive, you can use the move command to move it to a slot. Unfortunately, if this is a reoccurring problem with multiple 2B errors and then a communication error with the device going offline and no longer available in device manager, the chassis will need replaced. I have had to replace everyone that my clients have had, some more than once, due to this. This and their horrid customer support is why we no longer sell Quantum.
Posted on Mar 22, 2010
Tips for a great answer:
Jul 15, 2011 | Sony (LIB81A3BB) AIT-3 Tape Drive
Apr 28, 2011 | IBM TotalStorage 3580 L33 (3580L33)...
Oct 04, 2010 | Quantum DLT-V4 DLT Tape Drive
Apr 16, 2009 | Quantum SuperLoader 3 LTO-3 Tape Drive
Jan 29, 2009 | Quantum SuperLoader 3 LTO-3 Tape Drive
Aug 11, 2008 | Benchmark DLT1 DLT Tape Drive
Dec 07, 2007 | Quantum SDLT 320 External LVD...
Nov 24, 2007 | Sony TSL S9000L (TSL-S9000L) DAT Tape...
Apr 23, 2007 | Certance Travan 40 GB (stt3401a-sst)...
1,157 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: