Question about Creative Labs ZEN V Plus MP3 Player

6 Answers

MY Creative Zen V Plus is frozen and wont reset

I have tried resetting - reopens at the same frozen place in my audiobook. Have tried turning it off (or pressing any of the buttons) and nothing makes any difference. I have recharged and still nothing.

Posted by on

  • 8 more comments 
  • jebcity Feb 23, 2008

    My Creative Zen V Plus is frozen and won't reset. I can turn it on but not turn it off. I am hoping for help.

  • Anonymous Feb 27, 2008

    1 Stuck on 'playing now' whatever I do

    2 music wobbly - like an old tape recorder

  • bookkaj Mar 04, 2008

    My sister (who had bought the creative zen v plus for me as a gift) contacted the company and they told her to hold the play (central button) on while she turned on the the player and release the Play button as soon as the Creative logo came up. Took a try or two but it worked. Haven't had that problem since.

  • erinjdoyle Sep 26, 2008

    zen wont turn on but will come on when plugged in to pc and and then freeze on now playing

  • seraaamic Sep 27, 2008

    my screen is frozen and the computer doesn't recognise it when i plu it in.

  • quaney_gunz Sep 27, 2008

    my screen is froze on selected music i just got this mp3 from a family member and idk wat 2 do

  • barendvl Mar 02, 2009

    It seems frozen, when connected with computer it isn't recognised. Creative recovery tool doesn't recognize it either. Pushing reset button doesn't help, neither does pushing reset button while holding power button to 'on'.

  • arpan163 Apr 11, 2009

    hanged !!

    on vplus screen

    on reset same thing occurs how to run it in recovery mode??

  • Sugaz_shan Apr 11, 2009

    My player is stuck on the Zen Vplus screen and won't move...I've tried everything but nothing happened...help

  • yvonne_wheat Apr 29, 2013

    reset hole in base, I inserted a cocktail stick to reset it

×

Ad

6 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 4,402 Answers

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
or try this:

http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Posted on Jan 18, 2008

Ad

Let it the batery fully die then plug it into the computer.

Posted on Oct 18, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

My Zen would freeze once in awhile, usually if I downloaded long audio books at 45+ minute per "song."

Well, all of a sudden it just froze. For good. The power button did nothing, resetting with a pin did nothing. Combinations of the two did nothing.

Then it would only power on if plugged into a computer with a USB cord. Still the same. It would reboot with the Creative screen (only once did it remain on it), flick to a battery low icon for a milisecond, and then move on to rebuilding the library, and then go to the previously stuck screen showing one of the "long" songs.

Then it would not come on at all unless I left it plugged in for 1 hour or so. The blue light under the buttons wouild flicker fast and eventually flicker slower and longer until it just turned on by itself. It seems like it needed to be charged enough to work, but if I played with it, it needed to build up a charge strong enough to start.

I tried different usb cords, different usb ports, different computers. I tried going into the My Devices settings and on a Vista I uninstalled it, reinstalled, updated driver; and on an XP I downloaded the MLT whatever that communicates with it...and still nothing.

I tried combinations of holding in the play/pause button, pressing power button down, and resetting with a pin....nothing. (all suggested by Creative Labs)

I tried software such as the MP3 Recovery Tool, the Zen organizer and they all could not connect or "see" the Zen.

I ran across a comment somewhere that said there was a Windows Media 11 problem of some sort but what caught my eye was the reference to the original Zen cd.

The cd had no "tool" section but I reinstalled everything except it wouldn't reinstall the MW 10 because I had a newer version. Then while still fiddling with the Zen, it all of a sudden said it was docked, aka "connected."

I started to run the recovery tool and could see it finally under My Devices (thought I didn't touch it).
Finally, I could press play upon restart and get the service menu screen. I cleaned it, reformatted it, and deleted the firmware.

The recovery tool updated everything and now it is back to normal.

My original playlists and music were deleted on the Zen but my computer still had the original so it is synching it right now.

Yes!



for editing help: editinghelpsite
for teachers: http://sites.google.com/site/nbctteacher/

Posted on Jan 23, 2010

You could connect it to your computer and run the software that came with it. Clicking on the Settings link opens a window with multiple tabs inlcuding Tools. There is a Erase All Files button around that cleans the player.

Posted on Aug 12, 2008

The suggestion above actually worked for mine, too. Thanks a lot!!!

Posted on Mar 03, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Screen is frozen on CREATIVE and won't turn on or off. plugged it into sharge then unplugged straight away and its stayed the same since. any ideas?

Posted on Sep 27, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

MY CREATIVE ZEN TOUCH HAS FROZEN ON A SONG IT WONT SWITCH OFF AND I WONT CHARGE UP WHEN I PLUG IN THE CHARGER


There is a reset button I believe it is under you power button. Get a needle and put it in there. It will turn off your mp3 player, but you don't loose anything.

Nov 07, 2009 | Creative Labs ZEN V Plus MP3 Player

2 Answers

Zen v plus 8g


If you already try both reset, then try doing a firmware update.

On computer try unplugging computer power cable, and if it is a laptop also remove battery, this sort out problems related with electrostatic charges on computer USB ports.

Sep 14, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen stone plus wont turn on


the battery is dead use a car charger it worked on my creative zen stone plus and ipod touch. the car should charge it

Jun 10, 2009 | Creative Labs Zen Stone Plus MP3 Player

1 Answer

I had to reset my zen v and now when i turn it on


solo me salen cuatro opciones y no puedo realizar noinguan accion

May 15, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Hi my zen v plus has frozen


..have you tried to unplug the zen and reset it????

Mar 31, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My zen is frozen on creative


If a reset does not work then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Feb 20, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Creative zen v problems-frozen


If a reset does not work using the reset hole, then try this: First, back up all of your music and do this: Turn off the player and disconnect it from the computer. Then press and hold the play/puse button and turn it on simultaneously. The player should be in recovery mode. Scroll down and select format (all) and let it format. Then reload all of music back onto your player and it should work like new. Hope this helps!

Aug 25, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

My creative zen is frozen


Did you try the reset button on the side under the on/off slider?

Jul 12, 2008 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus frozen screen on no buttons working


Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Dec 20, 2007 | Creative Labs ZEN V Plus MP3 Player

1 Answer

ZEN V Plus frozen on creative screen


you might need to format the player by holding the play button as you press reset, this will bring up the options to reset of format the plkayer update firmware etc etc.

Oct 02, 2007 | Creative Labs ZEN V Plus MP3 Player

Not finding what you are looking for?
Creative Labs ZEN V Plus MP3 Player Logo

5,958 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...