Question about HP PhotoSmart 375B InkJet Printer

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Hp 475 printer

I have two of these printers and both of thejm have the same problem.. the system takes ages to boot and then the screen goes pink and shows a circle with a line at the 12 position (like the sysmbol for on/off button) and 0000009. cant pusgh buttons nothing works. anyideas

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  • awoodex Sep 16, 2008

    I have a 475 printer with the same problem reported by stevekay;  ..the system takes ages to boot (and fails) and then the screen goes pink and shows a circle with a line at the 12 position (like the sysmbol for on/off button) and 0000009. cant push buttons nothing works.  That makes three.  Obviously, HP has a problem.



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Here is your user manual dowloadable:
According to your operating system select and install a suitable driver for your model.

Posted on Jan 18, 2008


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Self test

If the printer is not leaving the 05 Self Test stage of booting up, then there is something wrong with the printer and therefore needs to be taken in for service. More than likely there is a problem with one of the system boards within the unit and that is something that one cannot diagnose in the field. It takes a trained repair technician to resolve that.

Having said that, given the age and high cost of the parts for this printer nowadays (due to the scarcity of the parts), you would probably be best served by getting a more modern printer. Good quality brands that I tend to sell to my clients are HP and Samsung. I have seen reliability issues frequently with Brother, Lexmark, and Xerox.

I hope this helps!

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My hp photosmart 475 will not print 5 x 7, how do I change it?

that is in the printer settings when printing a document or photo if the original is larger or smaller, then you need to select that size from the printer settings panel when trying to print.

this link may help too

May 17, 2012 | HP Refurbished Photosmart 475 Compact...

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Whats the problem when computer boots, the loading progress bar og windows XP is displayed, but as soon as the computer goes into Windows XP, the screen turns black and stays black?

you coform the problem comes only when printer connected.
detach the printer cable from system and boot the system.
the problem still persist then reload the Win XP
re install the printer driver.
the problem will be solved


Apr 15, 2011 | HP LaserJet 1320 Printer

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Need a user manual for HP photosmart 475

hello, yes you can dowload it from the hp website in PDF format.

Feb 23, 2009 | HP Photosmart 475 GoGo InkJet Printer

1 Answer

Printer carraige of hp photosmart 475 has jammed at the far end

unplug the device and try to move the carriage with your hand ,but do not force to move it .if it does not moves just again plug in the wire and on the printer.and the carriage will move when the carriage comes out.just check out the cartridges that r they properly installed.

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I droped my HP photosmart 475 and the front came off. There is a small white part that came out, I do not know where it goes, it still works.

Jul 24, 2008 | Office Equipment & Supplies

1 Answer

HP Photosmart 475 printer

The rollers should be in front of the printer. I have never opened one of these before but have worked on a Kodak. Try using a flat screwdriver with a cloth wrapped around it to clean the rollers. Just be careful not to damage the rollers with the sharp end of the screwdriver.

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1 Answer

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sounds like it's showing a bad power situation...maybe the outlet is not too good?

Mar 24, 2008 | HP Photosmart 475 InkJet Printer

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