Question about Epson Perfection 4870 PHOTO Scanner

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Cleaning How can I clean the document glass on my scanner from the inner (down) side, it looks like a little smoke or dust are there. How can I open it?

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  • Anonymous Apr 20, 2009

    I have dust under the scanner glass also. About how much does it cost to get it cleaned?  I love this scanner, but if it's too expensive,
    I'll just get a new one...


    grathy@aol.com

  • Anonymous Mar 18, 2014

    WHEN I SCAN A PAPER THERE IS A DARK LINE DOWN THE RIGHT SIDE OF THE PAPER

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  • Master
  • 1,447 Answers

Unfortunately, cleaning dirt or debris from under the glass requires disassembly of the scanner and must be done by an Authorized Epson Servicer. Please refer to the Epson Customer Care Centers. if its still within the warranty period call epson.

Posted on Apr 05, 2008

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Posted on Jan 02, 2017

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1 Answer

WHEN I MAKE COPY IT IS ALWAYS VERY LIGHT.


First you need to carefully clean the copier optics: Open document glass, use clean, dry and soft cloth to wipe the small mirrors on the scanner. Clean also the fluorescent lamp carefully not to break it. Wipe the document glass both inner and outer sides then securely screw it back. Remove the drum unit and wipe clean the underneath mirror on the laser unit then test the copy quality.

Oct 31, 2013 | Sharp AR-5520N

Tip

How to Clean Scanner Glass


Steps how to clean scanner glass

1. Unplug the power cord.
2. Clean the outer case with a cloth dampened with a mild detergent and water.
3. If the document table glass gets dirty, clean it with a soft dry cloth. If the glass is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it. Wipe off all remaining liquid.
4. Ensure that there is no dust on the glass of the document table. Dust can cause white spots in your scanned images.

*** CAUTION: Do not press on the document table glass too hard.

5. Be careful not to scratch or damage the document table glass, and do not use a hard or abrasive brush to clean it. A damaged glass surface can decrease the scanning quality.
6. Never use alcohol, paint thinner or corrosive solvent to clean the scanner. These chemicals can damage the scanner components as well as the case.
7. Be careful not to spill liquid into the scanner mechanism or electronic components. This could permanently damage the mechanism and circuitry.
8. Do not spray lubricants inside the scanner.
9. Never open the scanner case.

***NOTE: Wipe the inside of the document cover and the scanner's document table before scanning transparencies.

on Jul 19, 2008 | Epson Perfection V200 Flatbed Scanner

1 Answer

While printing, red turned to pink on printed sheets. All cartridges have ink.


Try
Clean the Scanning Area sikaku.gif Cleaning the Platen Glass and Document Cover i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

i_important.gif Important

bullet_s2.gif The inner side of the Document Cover (white sheet) (C) is easily damaged, so wipe it gently.

bullet_s2.gif If the glass of the ADF (A) is stained with ink, correction fluid, or the like, black streaks may appear on the printed paper when the document is loaded in the ADF. With a clean, soft, lint-free cloth, wipe the glass of the ADF.

With a clean, soft, lint-free cloth, wipe the Platen Glass (D), the inner side of the Document Cover (white sheet) (C), the glass of the ADF (A), and the inner side of the ADF (white area) (B) gently. Make sure not to leave any residue, especially on the Platen Glass.

t_50710ce_mx85095.jpg
sikaku.gif Cleaning the ADF i_expl.gif Caution
Be sure to turn off the power and disconnect the power cord before cleaning the machine.

1. Open the Document Tray.

t_50720ce_mx85096.jpg
2. Open the Feeder Cover.

t_50730ce_mx85097.jpg
3. With a soft, clean, lint-free and dry cloth, wipe off any paper dust from the inside of the Feeder Cover (A).

t_50740ce_mx85098.jpg
4. After wiping, close the Feeder Cover by pushing it until it clicks into place.

5. Close the Document Tray.

6. Reconnect the power cord then turn on the machine.

Oct 27, 2010 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Every time I try to batch scanning on my Pixma MP530 I get a vertical line running through the page. I've cleaned the platen glass, the inner side of the document cover, the transparent sheet (I even...


When using the ADF to scan multiple document the scanner assembly stay stationary and the paper is fed across it. Where the scanner parks for this there is something between the scanner and the document, likely on the glass. Often there is a small strip of glass on one end of the scanner bed. Clean here if there is one, otherwise look around and I'm sure you'll find it. Remember, never spray cleaning solutions directly onto the glass, always onto a cloth or towel first. The scanner has a calibration strip that can be damaged otherwise.

Feb 05, 2010 | Canon PIXMA MP530 All-In-One InkJet...

3 Answers

When using the ADF for scanning to pdf, it creates black lines vertically down the left side of the document. If I use the flatbed scanner, no lines.


Hi,
Your machine ADF is dirty or dust in adf glass please clean it by soft cloth and scane again its clear and sharp.
thanks.

Nov 24, 2009 | Brother MFC-7820N Printer

2 Answers

Lines on my copies


As the page you wish to copy goes through the document feeder, it passes the scanner as well as a white plastic band that the scanner "compares" the dark writing or data on the page to. If this white plastic band is not very clean, the scanner reads the dirt as if it is part of the image you are scanning. Try cleaning the band as thoroughly as possible, as well as the small piece of glass to the left of the larger glass on the flat bed scanner. Make another copy to test your results.

Hope this helps!

May 07, 2009 | HP LaserJet M5025 MFP All-In-One Printer

1 Answer

How to Clean the inner part of the glass for scanning


Generally you should not have to clean the underside of the glass unless you are in a high dust environment. This would require disassembly of most of the printer itself. The glass is held in by double-sided tape or a bead of glue, so don't try to remove the glass sheet itself.

The easy part is the beginning, removing the scanner cover. Next you will have to locate screws around the outside and start taking panels off. Keep note of the panels and the screws. After the side panels are off, there should be a set of screws around the scanner itself that hold the scanner and plastic casing with the scanner glass. Once those are removed, the scanner glass with its frame should be able to be removed. From there you can use whatever you would like for glass cleaning, make sure it is streak free.

Older scanners make this easier. Most of them are 4-6 screws and the top half pops off and can be easily cleaned. A multifunction isn't so fun in this sense.

Hope this helps!

Oct 18, 2008 | Canon Pixma MP800 All-In-One InkJet...

1 Answer

White line down side of page when scanning


If this is happening only when you are scanning using the automatic document feeder, check for something blocking light above the scanner. If you open the scanner top, look along the left side of the scanner glass where the paper is scanned by the automatic document feeder. If you see anything on the glass there, clean it with a soft cloth dampened with clean water.

Jun 10, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Gestetner 9940 Fax machine


okay it sounds like you have something wrong with the scanner which could be one of a few things.start by really looking close at the black stripe you need to make a copy of something with text across the entire black stripe. try both laying a sheet on the glass and throught the document feeder. what you are looking to see is if it's still able to scan the text and just is very dark in that area or if it's solid black with no text being exposed. one means that either your scanner is being blocked in that area due to dirt, white-out, smudges on glass, dust etc. the later being a diffective scanner.. I would clean glass paying close attention to the 1 " **** glass on the left that's what the machine uses to scanning with the document feeder. if you haven't solved it yet and you Must then lift the document feeder open, be sure machine is off. remove 5-6 screws securing the 2 guide plates for the glass, before doing so notice there is a gap between the two peices. the **** glass is for using the document feeder the other is orginal glass, they are two pieces so be careful when lifting the glass and clean both sides, then while you have the glass out, very gently hold the shiny mirrors just below and very gently slide to the left, there are 3 mirrors that may need to be cleaned using glass cleaner on very soft cloth, doing this ever so gently.
I hope this helps.

Thank You,
Mikey

Apr 05, 2008 | Office Equipment & Supplies

1 Answer

Brother MFC-5440CN Printer Problem


If this only happens when you are copying.

1. Your scanner glass is dirty. Open the lid, use windex to clean the flatbed. Look on the left side. You should see a strip of glass, with the scanner sitting under it. This strip is used when the document feed is being used. Make sure it is clean. Most common problem is getting a little whiteout or the sticky residue from scotch tape on this glass, which causes lines down your copies.

Clean it with alcohol which will dissolve the sticky stuff and the whiteout.

If this does not solve the problem, the CCD scanner in your machine might be going bad.

Oct 24, 2006 | Brother MFC-5440CN All-In-One InkJet...

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