Question about IBM Network Printer 12 Laser
Every time i load i get a message 16 tray 1 missing. What might be the problem?
Cycle Power on the Printer
Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.
To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.
Figure 1 - Paper Size Chart
Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel
To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
Table 1: Paper Type Chart
All media types that are not Plain 1 should be printed from the MPF only.
Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
The Printers and Faxes window appears.
The Printing Preferences window appears.
This sets the size and tray defaults.
Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
Do not replace any printer hardware as this is not a printer hardware issue.
Posted on Nov 12, 2008
For tray linking to work, both Paper Size AND Paper type must be configured the same for both trays. You probably have the paper sizes the same but types could be different. The is no setting to make tray linking work.. it will do it automatically if the above settings are correct.
Posted on May 19, 2009
SOURCE: HP laserjet p4014n
Check the media settings for your paper trays. Make sure they are set properly, also check the diver media settings. Is the problem happening with a specific print job? If it is check the page setup for that document.
Posted on Mar 06, 2010
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