Question about Dell 1710n Laser Printer

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Dell 1710 My dell 1710 printer stopped printing. Two lights are always on, lowner low and error. I replaced the toner two months ago and I am a light user. If I press the continue button twice, the paper jam light comes on. Press continue twice again and it goes off. I have tried lots of things- the whole hold continue down while turning on the printer with printer door open thing several times now. Where's the reset button? Andrew

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Re: dell 1710

We finally took our 1710 to a printer repair shop. He got it working and thought it was a problem with a change in the cartridges used in this machine. He said that they had updated the cartridges but the oldest 1710s could not recognise the newer toners (with the same model #) as correct.
I have no idea if this is the real problem, but he did get it up and running for us. Dell has an updated version of the firmware on their website, don't know if it would help since the description of the firmware just says it updates the daylight savings dates.

Posted on Mar 24, 2008

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Re: dell 1710

Not a solution - - but - - don't listen to the Dell idiots.

I've been through two 1710 and 1710n printers and it continues to happen.

No solution have I found.

Posted on Mar 23, 2008

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Re: dell 1710

It's in the menu, under settings. reset to default and then power cycle it again...sounds like your memory is a bit corrupted(comes from power glitches)

Posted on Feb 18, 2008

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My dell 1710 printer prints very light but the low toner light isnt on.

Check your print settings by properties. The setting might me on toner save mode so it will print 50% liter or which ever one someone press. It could of been my mistake but it must be toner save mode is on.
Good luck!!
Please rate me good

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You need to replace the toner. Printer shuts down when print counter reaches it's limit on the toner cartridge

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Open the front of the printer then hold down the cancel button. When the lights flash close the front and it should Reset.

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Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.


Nov 07, 2008 | Dell 1700n Laser Printer

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There is no setting on the 1710 printer to clear the error of a non Dell branded toner being inserted. Some higher end Dell printers do have a setting for Non-Dell branded toner. Not all Dell printers have this setting. Resetting the drum count will have no effect on a non dell branded toner error.

Nov 07, 2008 | Dell 1710n Laser Printer

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I was talking to dell and they said it was because of my toner. Guess I will try a new dell toner.

Feb 21, 2008 | Dell 1710 Laser Printer

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Dell 1710

If that is the only light:
Remove the toner cartridge and firmly shake it from side-to-side and front-to-back several to use the
remaining toner, and then reinsert it and continue printing. Repeat this procedure multiple times until
the print remains faded. When the print remains faded, replace the toner cartridge

If not let me know.

Nov 16, 2007 | Dell 1700n Laser Printer

1 Answer

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You need to replace the drum and toner to correct the issue. That's the sign of the drum at its end of life.

Nov 02, 2007 | Dell 1710n Laser Printer

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