Question about Disney Mix Max Digital Media Player

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Disney mix max screen frozen on song

Hey anyone have a solution to how I would go about fixing my daughters mix max it is frozen on the first track and shows all the info and says now playing but it is doing nothing I can't even shut it off change the song nothing works any info. will help thanks

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  • Anonymous Jan 29, 2008

    My daughters Mix Max is froze on a song and will not do anything. Please give me a soulution!!!!!

  • LMMom64 Feb 08, 2008

    I have the same problem! It stopped in the middle of one song, but ahs another song stuck on the display screen, I though if I could pop the battery out it would reset, but I can't even find the battery compartment!

  • Anonymous Feb 10, 2008

    same problem. How do you get the mix max to play without it becoming frozen on a song and having to reset?

  • doggiesrule2 May 31, 2008

    I paused my mix max and then it froze! Help me! I 've made sure it wasn't on hold, turned it off, tried to play it and it didn't work, help me!

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The memory may have become corrupt. It happens some times with devices that have internal memory if you don't use the safely remove hardware thing in Windows. Try formatting the memory. You'll have to add your songs back to the player afterwards but it will probably clear up the issue. Here's a link to the instructions on how to do that.
It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.
http://digiblue.com/customer-service/faqs/disney/mixmax/06.html
They also have instructions on how to safely remove hardware in their FAQ's on the site.

Posted on Mar 07, 2008

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As per Digital Blue's website, insert a pin or paperclip into the small reset hole in the side of the player

Posted on Apr 10, 2009

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Actually, what I did was just leave it alone for a while, and it turned itself off--then it was fine. I don't know what went wrong, or why it fixed itself, but it hasn't happened again.

Posted on Mar 08, 2008

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How do i download music on my mp3 player?


How to Put Songs on Disney Mix Max


The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.

Things You'll Need:

* USB cable
* Mix It Plug-In installation CD

Instructions


Convert Non-MP3 Files

Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.



Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."


Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.


Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.

Windows Media Player 10

Open Windows Media Player 10 on your computer.


Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.


Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."



Select the "Sync List" tab and choose "Sync List" from the menu.
.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.

Windows


Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.



Click on the desktop "Start" menu and choose "My Computer."


Double-click on the "Removable Disk" that corresponds with your connected device.


Drag songs saved on your computer with your mouse into the Removable Disk folder.


Tips & Warnings

If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.

Mar 11, 2011 | Disney Mix Max Digital Media Player

1 Answer

White blotch on Mix Max


No contact disney they will replace it free of charge it you have your recipt

Dec 27, 2008 | Disney Mix Max Digital Media Player

1 Answer

Deleting music on a mix-max


As far as why it's stopping it could be several things; there could be a problem with the track itself being corrupted or, depending on where you got the tracks, they could be protected with Digital Rights Management. The memory in the player could also be corrupt as well. I would start with reformatting the memory in the player to correct any potential corruption there might be. Below are three links that will answer both of your questions. Always make sure you properly disconnect the player from your computer to reduce the risk of corrupting the memory and causing these types of problems.

Format
http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Delete songs
http://digiblue.com/customer-service/faqs/disney/mixmax/05.html

Properly disconnect
http://digiblue.com/customer-service/faqs/disney/mixmax/03.html

Aug 29, 2008 | Disney Mix Max Digital Media Player

1 Answer

Deleteing music


Put songs your daughter does want on the MixMax, and then click "shuffle". It should load the new songs while deleting the old ones. Good luck!

Aug 06, 2008 | Disney Mix Max Digital Media Player

1 Answer

How do I deleate unwanted files from mix max???I


You just put songs she does want on it then click shuffle it will put new songs on and delete old

Jul 30, 2008 | Disney Mix Max Digital Media Player

1 Answer

Help Me!


Try pressing the reset button next to the USB connector on the bottom of the player with a thumb tack or paper clip.

Jun 17, 2008 | Disney Mix Max Digital Media Player

1 Answer

Disney Mix Max problems


The memory could be corrpt in the player. It some times happens so try reformatting the memory to clear it up. This will erase everything and then you can put your songs and stuff back on it. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Mar 21, 2008 | Disney Mix Max Digital Media Player

1 Answer

Disney Mix Match


You may need to update the firmware on the player in order to be able to play the Max Clips.

http://digiblue.com/customer-service/faqs/disney/mixmax/14.html

As far as putting songs on the player goes check out the FAQ's page on the manufacturers website. The specific FAQ for adding songs is here...

http://digiblue.com/customer-service/faqs/disney/mixmax/02.html

Mar 17, 2008 | Disney Mix Max Digital Media Player

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