Hey anyone have a solution to how I would go about fixing my daughters mix max it is frozen on the first track and shows all the info and says now playing but it is doing nothing I can't even shut it off change the song nothing works any info. will help thanks
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: disney mix max screen frozen on song
The memory may have become corrupt. It happens some times with devices that have internal memory if you don't use the safely remove hardware thing in Windows. Try formatting the memory. You'll have to add your songs back to the player afterwards but it will probably clear up the issue. Here's a link to the instructions on how to do that. It has to make a library file of the contents on the player. It uses
that file to display the titles and artists when scrolling through the
menus and what not. You'll have to format your player in order to clear
it up. This will erase everything and then you can put your songs and
stuff back on it. Just make sure that when you do you leave at least 4
megs of space for it to make that library file. Here's a link to the
manufacturers instructions on how to format the player. http://digiblue.com/customer-service/faqs/disney/mixmax/06.html They also have instructions on how to safely remove hardware in their FAQ's on the site.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.
Things You'll Need:
* USB cable * Mix It Plug-In installation CD
Convert Non-MP3 Files
Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.
Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.
Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.
Windows Media Player 10
Open Windows Media Player 10 on your computer.
Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.
Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."
Select the "Sync List" tab and choose "Sync List" from the menu. . Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.
Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.
Click on the desktop "Start" menu and choose "My Computer."
Double-click on the "Removable Disk" that corresponds with your connected device.
Drag songs saved on your computer with your mouse into the Removable Disk folder.
Tips & Warnings
If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.
As far as why it's stopping it could be several things; there could be a problem with the track itself being corrupted or, depending on where you got the tracks, they could be protected with Digital Rights Management. The memory in the player could also be corrupt as well. I would start with reformatting the memory in the player to correct any potential corruption there might be. Below are three links that will answer both of your questions. Always make sure you properly disconnect the player from your computer to reduce the risk of corrupting the memory and causing these types of problems.
The memory could be corrpt in the player. It some times happens so try reformatting the memory to clear it up. This will erase everything and then you can put your songs and
stuff back on it. Here's a link to the
manufacturers instructions on how to format the player.