There are many reasons for this, but more information is required to be able to diagnose the problem. First, does the tape move inside the machine or is there no movement other than loading? If the tape is moving, try using the FF scan mode and report whether or not video is seen. Does the tape load properly? Do you get sound with no video or nothing?
Please update this with that info and I should be able to provide you with a solution. Please note that most problems are related to slipping belts or dirty heads. You can try a cleaning tape if the tape is moving inside the machine.
Dan
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