Question about HP DeskJet 5550 InkJet Printer

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Print cartridge has failed

I bought a new black ink cartridge (56) last Thursday, and everything was fine up until two days ago, when I started getting the message "The print cartridge in the right hand cradle has failed and must be replaced." We tried cleaning the connection points with a cotton swab--didn't help. We invited our mechanically-inclined neighbor over to check to see if the cradle was damaged--nothing wrong there. I can't imagine what the problem could be, especially considering that we bought this cartridge only a week ago and it was working fine for a while. Any suggestions?

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Re: print cartridge has failed

Try to have your cartrige replaced... it must be under warranty

Posted on Mar 17, 2008

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Error code 0xc19a0023

Most likely this is a print head issue. The print head is what the cartridges sit in inside of the printer. To attempt to resolve it, do the following:

(1) Open the printer and wait for the carriage to slide over
(2) Remove the ink cartridges from the print head.
(3) Use cotton swabs dipped in hot water to thoroughly clean the print head and each ink cartridge.
(4) Repeat this until there is no ink residue coming off on the cotton swab.
(5) Once finished, allow to dry and replace the cartridges
(6) Try to print something now

If that does not work then you have one of two possibilities:
(1) One of the ink cartridges is defective and causing the error
(2) If it's definitely not that, then the print head will need to be replaced.

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chack your balck cartridges may be it's finish just tak out seak that will fome to know is the ink of finish

relpace that it will work fine

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Grrr...! Okay, I had the 1400 for 2 years, loved

If you've only bought it 2 months ago it will still be under warranty.

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My printer did that a few months ago. I tried everything to get it printing black but in the end I had to take the ink cartridge back and return a new one. Some ink cartridges dry out when they are being shipped if not stored in proper conditions.

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I print almost exclusively in Black, but with my first change of Black, I was forced to change all the color. At the time I thought Epson did not provide completely filled color ink cartridges.

Just yesterday, I replaced Black and the printer complained it did not recognize the rest of color cartridges. So I replaced all the other color ink cartridges and now it works fine.

You might want to check out for cheaper, mail order alternatives which are Epson ink compatible, if you are not in a hurry.


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Hp officejet 6110 not printing with black ink

Hi lilacky-

Here are some HP support links that might be helpful... and a couple questions to consider.

Q: Is your new cartridge one of these listed below?
"The HP Officejet 6100 series and HP Digital Copier Printer 410 products use the print cartridges listed below:
* HP 56 black print cartridge
* HP 57 tri-color print cartridge
* HP 58 photo cartridge (replaces the HP 56 black print cartridge for six-ink photo printing)" info from: Installing a Print Cartridge Is your new cartridge a refilled cartridge? Some times those have special challenges. Has your cartridge been sitting a while in the box, maybe in a warm spot? Some times even new cartridges dry out a little. Was your old cartridge low or completely gone? Just as a test, if you put it back in your printer does the old cartridge work? Any printer error messages? Can you print a test page or an alignment page for your black cartridge? These might be too many questions but here are some HP support links with some How To information for getting more answers. Please let me know if any of these are helpful. see also: Slow or No Response from Printer -JW

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Misrepresented product?

No manufacturing process is flawless. These things happen. Return to staples for an exchange. Most managers will exchange ink even after the 14 days. If they dont, then buy new ones and recycle the nonworking ones for $3 on your rewards statement. I have seen people come back the same day after they bought a brand new HP ink cartrige beucase it does not work. Its not that they had the wrong cartridge, its just that it was a bad one.

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did you remove the seal of new catridge. bye

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