Question about Philips SA920017 MP3 Player
Ok so when i connect my mp3 player to my computer,the computer doesnt recognize it because the device driver has a problem with it,its not installed. Does anyone know where to get a driver for a Philips SA9200/17 2Gb Philips mp3 player driver at or how to fix it,i reinstalled the software and that doesnt fix the problem,any suggestions
Grab the software directly from the Philips website at www.usasupport.philips.com - enter in your model #, click on software and drivers, then click on Device/Frimware Manager - this is a more recent version than that found on the installation CD.
Also, you can follow the FAQ process on the website which says "Player not recongized by PC"
If that fails, do a repair and a firmware upgrade:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new
You will now be able to load the firmware upgrade by clicking on the update tab in Philips Device Manager. The firmware upgrade should resolve the issue permanently.
Posted on Feb 05, 2008
SOURCE: device driver problem
Hold in volume + and connect the goGear to computer - after continuing to hold the volume + for 10-30 seconds, Windows should reinstall the missing drivers
Posted on May 16, 2008
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