Question about Philips SA920017 MP3 Player

1 Answer

Device driver problem

Ok so when i connect my mp3 player to my computer,the computer doesnt recognize it because the device driver has a problem with it,its not installed. Does anyone know where to get a driver for a Philips SA9200/17 2Gb Philips mp3 player driver at or how to fix it,i reinstalled the software and that doesnt fix the problem,any suggestions

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  • edcholdens Apr 19, 2008

    pc doesnt recognize

  • amreeki faisal
    amreeki faisal Jul 04, 2008

    no power in my mp3 plyer

    phlips gogear hdd1830

  • young__billy Jul 04, 2008

    Got no software disc

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  • Master
  • 8,596 Answers

Grab the software directly from the Philips website at www.usasupport.philips.com - enter in your model #, click on software and drivers, then click on Device/Frimware Manager - this is a more recent version than that found on the installation CD.

Also, you can follow the FAQ process on the website which says "Player not recongized by PC"

If that fails, do a repair and a firmware upgrade:
1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

You will now be able to load the firmware upgrade by clicking on the update tab in Philips Device Manager. The firmware upgrade should resolve the issue permanently.

Posted on Feb 05, 2008

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ThaMp3Doctor
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SOURCE: device driver problem

Hold in volume + and connect the goGear to computer - after continuing to hold the volume + for 10-30 seconds, Windows should reinstall the missing drivers

Posted on May 16, 2008

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My computer doesnt see the device


sound like u do not have the right driver install,search the net for a driver.install and restart the computer.

Apr 23, 2014 | Philips Gogear Vibe 8gb Mp3 Player...

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When I plug in my mp3, i cant sync because wmp doesnt recognize the mp3 at all. I was trying to find software or driver download to help fix. please help!


Hi, Looking for Drivers.

In order to download the right driver for a Coby MP3 player, you'll need to go to the Coby website support page where you can download software drivers (See Resources). To find the driver you need, you first need to identify which device you're using. Select "MP3 & Portable" under where it says "Select a Product" on the first box on the left. In the second box, it will be "MP3 & MP4 players." The final box lists all of the MP3 and MP4 players that Coby produces. You'll need to find your MP3 player in this list. The designation will be letters and number such as "Mp200". It should be listed on the box. Once your MP3 player is selected, clicking on the "Submit" button at the bottom will cause the text "Available Downloads for Mp200" (or whatever your MP3 player is called) to appear towards the bottom of the screen. Underneath, there should be a link for "Driver," if there is one available for your player. Clicking on that will allow you to download it.



Installation

If you click "OK" on the download screen, your driver should install. It will likely be in a ".zip" format, which means another program is needed to "unzip" the file so that you can install it. An example of such a program is WinRAR (See Resources). This program needs to be installed first, before it can be used to unzip your driver file. After you've downloaded the program, opening the installation file will begin the installation process. Choose a directory for where the program will be installed. After installation is complete, you can go back to the ".zip" driver file. Double-clicking on the file will bring up a new window. You can now drag your driver files from inside the .zip folder to any folder on your computer that you wish. There will be a file marked "Setup" among the unzipped folders. Opening this file should allow you to install the drivers you need on your computer.

Also Coby mp3 player not recognized by the computer.

Why is my Coby player not being detected by my computer when I connect it?

This may be caused by one of the following:
1. Minimum system requirements were not met.
2. Corrupted drivers.
3. Computer restrictions.
4. Power issue.

To resolve this issue, try the following solutions:

SOLUTION 1 - For brand new player or first time connecting to this computer.

For Windows XP users: verify the following operating system requirements are met.
- Windows XP SP2 or higher
- Windows Media Player 10 or higher

Download and install the latest Windows Media Player if it's not installed.

For Windows Vista users: If the player is seen in My Computer when using MTP mode, but not showing in Windows Media Player.
- Download the hotfix from http://support.microsoft.com/kb/939211.
- Run the hotfix.

For MAC users, see player not recognized by a MAC OS

NOTE: If you are trying to connect to a Computer at work that is part of a network, there may be user right restrictions that are set to disable access to new hardware or stop any program installations. You may need to check with your IT administrator to see if this is causing the problem.



SOLUTION 2 - Refresh the driver

STEP 1 - Connect the Coby mp3 player to the PC
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is readily available. Ensure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.

Image
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STEP 2 - Check under Device Manager
1. Right-click My Computer, and select Manage.
Image
2. Click Device Manager on the left pane.
Image

NOTE: Coby mp3 player can connect to your computer in MSC or MTP mode. Exceptions are Coby mp3 player Connect and Coby mp3 player Express which only use MTP mode. MTP mode is the recommended and default method for Coby Players when used with Windows OS.

The Coby player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.


STEP 3 - Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.


Hope that helped..

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Hi,Ok, so, if you buy your mp3 players from the store or online and the device is brand new, you must have a box. Where is your new player, of course and some other important things. Those things are:
Installation CD, USB cable, earphones, recharger and maybe one or two more extras.
Installation CD - this is important, because its necessary for connection between MP3 player and Computer. This CD will help your Operating System to recognize the device. If you have Windows 2003 and above, maybe there is no need to install anything, but you still must have a CD in the box - in any case. For Example, Windows XP in 90% of cases will recognize your player automatically, when you have connected it with USB cable. This CD is also known as Driver CD or User Manual CD.
You must turn on your mp3 player and plug the cable with it. Then plug the other jack in to the computer. Now your device is connected to your PC. Now, if Windows recognizes the player automatically, messages will appear, like - "New Hardware Device Found" and "Hardware Installed and Ready to Use". In this case, when your mp3 player is installed, go to My Computer and look for the new icon, called "Removable Storage Device", or the icon may also be named with the name of you player. For Example: SciFlux Mp3 Player Device or something like that.
If windows cant recognize your player, then you must to use the Driver CD. Put it in the CD or DVD Drive. Usually this CD`s are with "autorun" feature. Just wait, do nothing and after few seconds the installing application will appear. Look at the possibilities. You must see something like "Install" or "Install Drivers" or something different, but very similar to "Install" or "Drivers". Follow the setup. Usually this process is short and easy, all you have to do is to click "Next" and "Finish" on the end. When you do this ... your player is now installed. And again - go to My Computer and look for the new icon - this is your mp3 player.
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Have a nice day.

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