Question about Logitech QuickCam Express Web Camera

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ImageStudio Application has encountered a problem. . .

And needs to close. We are sorry for the inconvenience.

Now, I can use my Logitech camera in Yahoo! IM, but if I try to access my gallery, or take a picture (so I can post it on my website) I get the above message.

I've tried reinstalling the software for ImageStudio 7.3.0 for the Quickcam 5.0.1 but still the same problem. Any advice??

I'm annoyed.

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  • Sergio Scalfaro
    Sergio Scalfaro May 11, 2010

    what is your operating system
    Sergio

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Vicamon.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

Posted on Dec 01, 2012

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Quickcam


Error 2711
When receiving the 2711 error during Logitech QuickCam/Image Studio software installation, please perform the following steps:
  1. Use Add/Remove programs in the Control Panel to uninstall any current installation of QuickCam/ImageStudio software. For Microsoft Windows 95, 98, ME or NT
    1. Click Start, Settings, then Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click Add/Remove Programs located in the bottom right of the list provided.
    For Microsoft Windows 2000 or XP
    1. Click Start. followed by Control Panel.
    2. Double click the icon labeled Add/Remove Programs.
    3. Highlight the desired program in the list provided (QuickCam or ImageStudio).
    4. Click the button labeled Remove located in the bottom right of the program selected.
  2. Navigate to C:\Program Files\Logitech.
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Program Files.
    4. Double click the yellow folder labeled Logitech.
  3. Delete any folders for QuickCam/ImageStudio.
    1. Select the yellow folder with the QuickCam or ImageStudio names.
    2. Click the menu options for File, followed by Delete.
    3. Repeat for any other QuickCam/ImageStudio folders.
  4. Delete all files located in the Windows temporary directory C:\Windows\Temp or C:\WinNT\Temp
    1. Double click the icon on the desktop labeled My Computer.
    2. Double click the icon labeled C:\(computer name).
    3. Double click the yellow folder labeled Windows or WinNT.
    4. Double click the yellow folder labeled Temp.
    5. On the menu across the top of the window, click Edit followed by Select All.
    6. On the menu across the top of the window, click File followed by Delete.
    7. Click OK.
  5. Reinstall QuickCam/ImageStudio
    1. Remove and reinsert the QuickCam/ImageStudio CD and follow the prompts OR
    2. Double click on the downloaded ImagStudio file.

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