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Try pressing normalwash-heatdry-normalwash-heatdry-normalwash-heatdry-normalwash-heat then all the lights come on. Let run for a little bit. then keep pressing the start button. untell the unit shuts off, then try running a cycle. The control board has a memory in it. So if you have cold water running in it one time. It will take longer to warm up. Your memory in the control board says its taking to long to warm up. Shutting down thinking their is something wrong with your heating cycle.