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This problem is caused by Viruses use a good anti virus and update it regularly.... First you need to format your phone take out memmory card from it,save important contacts and files to pc, Then full charge battery and dial *#7370# Then press yes and enter password wait for a minute at that time your phone is formatted. Now insert memmory card to computer(dont insert memmory card to phone) and format it. Now download a antivirus For free(Netquin) Click here
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