Question about HP OfficeJet 7110 All-In-One Thermal Printer

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Hp 7100 print copy fine wont scan

Hp 7100 will print perfect copy perfect wont scan says cant communicate with computer I uninstalled and reinstalled twice still no scan could it be usb cable even though it prints or is it someting else?

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Re: hp 7100 print copy fine wont scan

You may need a twain driver to allow it to scan. Try a google search for a twain driver for your model of printer/copier/scanner. My daughter has an epson all in one and she found a twain driver after a google search and now her scanner works fine.

Posted on Feb 11, 2008

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Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.


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Failure to comunicate with printer

Do you have your printer directly plugged into the back of your computer? When you installed the printers software and driver, did your system recognize the printer directly plugged into the back of your computer. If you are running XP with plug and play, it should recognize it and install correctly. Try doing a test page after installation. Also, if your ink cartriges are not installed correctly, it will not let you print. Also, make sure your photo software is pointing to your printer as a default.

If this helps you, please rate me.

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