Question about Rival 38601 Smart Pot 6-Quart

1 Answer

SONYSP Wife's crockpot lid handle broke...it's the white oval one...model number is 38601. There was no "W" after the model number but assume it is supposed to be there since -W seems to accompany the picture of the one she has. I'd like to suprise her by fixing the darn thing...handle has been broken for two months - or more.

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  • ldo4usn Jan 25, 2008

    Thanks BigKim100...did that (searched Google) and pretty much got tired of trying to find a site that had what I needed.

  • Anonymous Mar 30, 2008

    Black & stainless steel look Crock pot 38601 6 QT with black handle & glass lid (4 hr. 6 hr, 8 hr. & warm setting). Within 6 mo of purchase, the black plastic handle came off from screw so you cannot screw on---faulty manufacture problem!!! NO, I have not found a way to replace so after searching for my paperwork???? (somewhere in move) I checked my Rival recipe book and found www.crockpot.com. Suggestions to glue/get lid handled back together????

  • Anonymous Nov 02, 2008

    We have the same problem. Black handle oval lid. The only place I have found sells only the lids. Waiting for a reply to see if they are the right ones. Will let you know. Lid is 14.99

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  • 12 Answers

Google is your best friend!!.
Placing, RIVAL, crock pot, parts brought up dozens of parts resellers, as well as Rival itself.

Posted on Jan 25, 2008

  • Kim Sleep Jan 25, 2008

    Contact Rival for replacement parts/authorized repair depot in your area,
    RIVAL,
    c/o JCS/THG, LLC
    13120 Jurupa Avenue
    Fontana, CA 92337

    Telephone: 1-800-323-9519



    -Found in less than 1 minute on Google-

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Dropped and broke cover for Rival crockpot model SCV401 need a replacement cover.



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Jan 03, 2010 | Rival 38601 Smart Pot 6-Quart

1 Answer

My Smart Pot model SCC658 handle broke off the lid. Where can I get a replacement?


Call Jarden, who owns crock pot. i called on my smart pot handle and they are sending me out a new lid - free. www.crockpot.com someone posted the phone number on another question reponse on the same topic. have your model number whne you call. that was all they asked for.

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Crockpot handle brokeoff lid


Check your local Goodwill or Salvation Army stores -- crockpots, liners, and lids show up their pretty often, and are usually very reasonable.

Jun 12, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Need plastic handle on Rival Crockpot lid.


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Feb 20, 2009 | Rival 38601 Smart Pot 6-Quart

1 Answer

Broke cover


I have the model#SCV550 5.5 quart
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Dec 21, 2008 | Rival 38601 Smart Pot 6-Quart

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I found something on amazon,click here and take a look: Amazon com rival replacement lid. I hope this was helpful. Cheers

Nov 17, 2008 | Rival 38601 Smart Pot 6-Quart

1 Answer

Handle on Lid is Broken.


Try one of the following sellers:

To contact the manufacturer, try calling 800 #. 1-800-323-9519 (US number) for replacement parts or try www.crockpot.com

Rival Crock Pot Replacement Parts from MarBeck.com

Crock Pot Replacement Parts | Slow Cooker ...

Oct 27, 2008 | Rival 38601 Smart Pot 6-Quart

3 Answers

Need plastic handle on Rival Crockpot lid.


I am Jo Anne Gomez who posted original problem and thought the problem was resolved with husband putting on a knob he found at the hardware store. Just wanted to let you all know that the handle we thought would solve the problem DID NOT....after he replaced the knob and we did another roast in it the lid totally shattered after we'd cooked another roast (luckily the glass did not get into the food), however, this is just a BAD PROBLEM and these lids should ALL be recalled. I have seen, just recently, the exact same crock pot and lid being sold for much less. I think that these crock pots should not even be sold but taken off the market to prevent lawsuits or horrible problems. Just wanted to let you know our solution did not work and Rival was not helpful at all.

Jun 23, 2008 | Rival 38601 Smart Pot 6-Quart

8 Answers

Replacement crock for rival crock pot model #38601


Go to www.crockpot.com and click on replacement parts.  The glass lid is $10 and sold through a company called jardenstore.  They are connected with crockpot.com.  The companies phone number is 1-800-323-9519

 

It is worth replacing

Oct 03, 2007 | Rival 38601 Smart Pot 6-Quart

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