Question about Rival 38601 Smart Pot 6-Quart

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SONYSP Wife's crockpot lid handle's the white oval one...model number is 38601. There was no "W" after the model number but assume it is supposed to be there since -W seems to accompany the picture of the one she has. I'd like to suprise her by fixing the darn thing...handle has been broken for two months - or more.

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  • ldo4usn Jan 25, 2008

    Thanks BigKim100...did that (searched Google) and pretty much got tired of trying to find a site that had what I needed.

  • Anonymous Mar 30, 2008

    Black & stainless steel look Crock pot 38601 6 QT with black handle & glass lid (4 hr. 6 hr, 8 hr. & warm setting). Within 6 mo of purchase, the black plastic handle came off from screw so you cannot screw on---faulty manufacture problem!!! NO, I have not found a way to replace so after searching for my paperwork???? (somewhere in move) I checked my Rival recipe book and found Suggestions to glue/get lid handled back together????

  • Anonymous Nov 02, 2008

    We have the same problem. Black handle oval lid. The only place I have found sells only the lids. Waiting for a reply to see if they are the right ones. Will let you know. Lid is 14.99



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  • 12 Answers

Google is your best friend!!.
Placing, RIVAL, crock pot, parts brought up dozens of parts resellers, as well as Rival itself.

Posted on Jan 25, 2008

  • Kim Sleep Jan 25, 2008

    Contact Rival for replacement parts/authorized repair depot in your area,
    c/o JCS/THG, LLC
    13120 Jurupa Avenue
    Fontana, CA 92337

    Telephone: 1-800-323-9519

    -Found in less than 1 minute on Google-



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Go to and click on replacement parts.  The glass lid is $10 and sold through a company called jardenstore.  They are connected with  The companies phone number is 1-800-323-9519


It is worth replacing

Oct 03, 2007 | Rival 38601 Smart Pot 6-Quart

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