Question about Apple iPhone Smartphone

1 Answer

Wont shut off

Hi I have had my iphone for about a week now, When I try an shut it off it goes through the whole process fine then screen goes black, but automatically turns itself back on, everything still works on phone but still weird, It just won't shut off. I have tried holding the home an power button for like 15 secs until it resets but still same problem.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Contributor
  • 50 Answers
Re: wont shut off

It's usually an issue with the logic board, so ultimately if you want to resolve it, the logic board needs to be replaced. If you're under warranty apple will likely give you a new one. If you're out of warranty you can attempt a self-repair if you're comfortable with opening devices like that, There are iPhone Repair guides that show you how at It's kind of a minor issue to take the risk of breaking things further though.

Posted on Jun 17, 2009

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

2 Answers

My iPhone is Stuck on....large screen. Will not unlock IPhone 5

Try resetting phone...hold power on button with volume up and home button together for ten seconds or until screen goes off ...restart phone.

Feb 11, 2015 | Apple iPhone 5

1 Answer

MY iphone is not turning on

If the iPhone is fully charged and still not turning on, try a hard reboot. Press the "Home" and "Power" buttons simultaneously and hold. The reboot process should start. You can tell the process has started when the Apple symbol appears on the screen.
  • If the iPhone still does not power on, try connecting the iPhone to the computer using the iPhone USB cable. ITunes should recognize the iPhone and power it on.
  • Contact Enter in the serial number of your phone and a description of the problem. Apple support will then give you a number to contact if the problem is still not resolved online.
  • Apr 25, 2012 | Apple iPhone 3GS Black (16 GB)

    1 Answer

    Iphone 3gs won't turn on!

    plug the phone into you computer and then hold the home and unlock button down for 12 secs i just had the same problem n it worked but make sure its plugged in you are going to need to sync your phone

    Apr 02, 2010 | Apple iPhone Smartphone

    1 Answer

    My iphone 3gs is new havent even had it for a week and it shut of

    try to restore it in DFU mode to do that press and hold the home + power button until the phone restarts after that quickly hold the home button and the phone must remain black (off) now connect it to itunes and make restore

    Nov 26, 2009 | Apple iPhone 3G

    1 Answer

    Iphone freezing when i took a call now wont go back

    I use my iphone as my alarm. The alarm won't off but when I went to shut it off and touched the OK button it wouldn't do anything. It froze! The screen went black with the "Snooze & Ok" buttton is still showing. I tried turning it off but it won't shut off. The only buttons that's working is the volume and the silent button. I can still receive calls but can't hear them...

    Sep 09, 2009 | Apple iPhone Smartphone

    1 Answer

    Iphone 3g screen wont come on i can hear the

    You may need to try a restore. If you plug in the phone and itunes sees it try to do a restore. If it won't with the phone off hold the power and home button for 6 secs. then let go of the power button but not the home. Hold until itunes sees it and you can restore.

    Aug 18, 2009 | Apple iPhone 3G Black Smartphone

    2 Answers

    The apple logo on my phone wont go away and the phone wont go to the home screen , the apple logo just sitts there and wont go away ,i can rest it and all but the same thing happeneds all over again ,...

    try holding down just the sleep/wake button till screen goes black, then hold down the home screen button and plug into iTunes and wait for iTunes to say:

    iTunes has detected an iPhone in recovery mode......
    then let off the button set phone down and hit ok in iTunes then restore to factory..

    Jun 28, 2009 | Apple iPhone 3G Black Smartphone

    1 Answer

    Hi my sonny ericsson c905 is brand new i started using this phone yesterday and it was working fine. Today it wont switch on and when it does decide to it freezes and switches itself off, and the screen...

    i have a very similar problem. ive had mine for 6 weeks, and the other day it started playing up. not all the time but now and again.
    the screen goes weird like a very low resolution or goes all lines. when i cancel to the main menu and shut the phone for a min so the screen light goes off or black then re open it goes back to normal. now and again tho it crashes which is a pain. it seems like a software bug, im gonna wait for a software update.
    if you havent had long its worth taking back to the shop. especially more so if its frequent!

    Nov 22, 2008 | Cell Phones

    1 Answer

    Blank Screen

    1. Put your iphone in the dock, with the USB cable disconnected from your computer.

    2. Make sure the phone is off (The only way I got the phone to turn off is to hold the power button + the home button for like 15 seconds)

    3. Once you know the phone is off, press and hold the HOME button then plug in the USB cable to your computer, keep holding the HOME button the whole time.

    4. Next it should put a Yellow Triangle on your iphone and it should say "connect to itunes".

    5. Now restore your phone, and you should be GOOD TO GO!

    Oct 16, 2008 | Apple iPhone Smartphone

    Not finding what you are looking for?
    Apple iPhone Smartphone Logo

    91 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Apple Cell Phones Experts


    Level 3 Expert

    18259 Answers

    Barrett Palumbo
    Barrett Palumbo

    Level 2 Expert

    1772 Answers

    Ed Nelson
    Ed Nelson

    Level 2 Expert

    149 Answers

    Are you an Apple Cell Phone Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides