Question about Polycom ViewStation ISDN (pcy220011323001) Video Conference

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Polycom ViewStation H.323 Red Blinking Light

I have a Polycom Viewstation H.323 and it is hooked up properly and boots up and camera head moves like it should but there is nothing being displayed on the screen and there is a blinking red light on the camera base. What does the blinking red light mean?

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Re: Polycom ViewStation H.323 Red Blinking Light

Are you able to move the camera using the remote?
If not, then you may have a hardware issue.
If yes, then try to connect to the Viewstation (web interface) using its IP from a Computer.

Let me know what happens

Posted on Apr 08, 2008

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I have a polycom viewstation FX and appear to have problems regarding the ISDN. We seem to be able to connect outgoing calls ok (however it does take a long time). But incoming calls do not connect, just...

How many lines (circuits) do you have going to your system? Is it possible they are out of order? Give me your ISDN numbers and I'll try to connect to you. Where are you located? My e-mail address is

Dec 08, 2010 | Polycom ViewStation ISDN (pcy220011323001)...

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I need viewstation software! I have a system that has 3.x software, but I need to install 7.2.. where can i get 5.0 or a middle step software?? polycom does not show it on their website anymore.

I have looked all over trying to find this for you and you are correct, it is no longer listed anywhere, but Polycom definitely has it in their archives on a server somewhere.

Contact them at 1 925 9246000 and request the software, they should be able to email you a link to it.

All old links are dead / gone but it must still exist, they wouldn't just leave their customers hanging like that.


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1 Answer

Installation guide for polycom viewstation PVS-16XX

On the Polycom support website download the documentation for the Viewstation SP. It is very similar.

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What is the configuration of RJ45 connector to BRI interface?

If it is only one RJ45 connector on the Viewstation you need the iMux to bridge the conferencing unit to the BRI lines.

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1 Answer

Polycom ViewStation SP will not power on.

First you should check if the power supply is working. You can buy a different one on ebay or if you have a second one you can see if that is the cause. If your power supply says "Spectre" instead of Polycom then it is a good chance that the power supply is at fault. Those weren't so reliable.

Sep 30, 2009 | Polycom ViewStation ISDN (pcy220011323001)...

1 Answer

Polycom Fx doesn't power on or show any signs of life

Try disconnecting the ISDN module and then cycling the power. If that doesn't work speak to your support provider about repair costs. Ultimately you may need to replace it because of its age (it might be End of Life and not available for repair)

Sep 18, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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User / installation guide

Please send me user guide /installation guide for polycom pn4-14xx to

Feb 14, 2008 | Polycom ViewStation ISDN (pcy220011323001)...

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How do I find the MAC Address for my Polycom ViewStation ISDN Video Conference?

I just called Polycom and the guy said it starts with 0003 or 0004. Sure enough I had one of those numbers, it was the same as the serial number on the box the phone came in. This number is found on a sticker on the back side of the phone. Easy to find, but not labeled as a "mac address"

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