Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

1 Answer

Maytag Neptune m/n MAH3000AWW burnt R11 resistor

My washing machine control board has a burnt resistor labelled R11. Do you know rhe value of this resistor?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 447 Answers
Re: Maytag Neptune m/n MAH3000AWW burnt R11 resistor

There is a short in the door lock (very, very common problem )
Go to ebay and search neptune washers and im sure youll find a site i was selling a kit to repair this. If you cant find it let me know ill look .

Posted on Jan 18, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Neptune washer mah3000aww skips to spin cycle and wont drain

It sounds like the "repaired" main control board is still the issue with it being intermittent.

Nov 20, 2012 | Maytag Neptune Washer

1 Answer

Neptune front loader. doorlock light quit working. wont spin.

You will need to change the machine control board and door lock wax motor.
MAH3000AWW PART # 'S 22002988 AND 12002535
MAH4000AWW PART# 'S 22002989 AND 12002535
If yo look at your control board in the control panel you will find R11 burned.

Jun 10, 2011 | Maytag Washing Machines

1 Answer

Why did the Q6 component blow on the circuit board


I`m not sure which component you refer to by "Q6", but typically on the Maytag Neptune washer it is the resistors associated with the door lock assembly which burn out on the "machine control board" (not to be confused with the "motor control board" located under the basket/tub inside the cabinet). It should look like the image below.

You can usually examine the control via a visual inspection to confirm or dismiss any damage. Look for any sign of burnt resistor's, specifically one identified as R11 and one as R75 they are both part of the lock circuit and if damaged will prevent the washer from draining and spinning properly because the door lock won't engage. The control will need to be replaced if damaged as will the latch wax motor. (Unless you can identify the value of the resistor`s and take a gamble on a repair)

Check with a local or on-line part depot with your model number for specific part number's. Hope that help's, let me know. Thank's for visiting "fixya" and if this was helpful please leave a rating for the info I provided. Thank's again and good luck. macmarkus :)

Feb 10, 2010 | Maytag MAH6700AWW Neptune Front-Load...

1 Answer

My maytag neptune MAH3000aww washing won't go into

most common issue with these is the door lock assy. You need to remove the control panel and check the R11 resistor on the board most likely it will be burnt. This was a common issue a few years back. If the R11 resistor is burnt you need to replace the door lock AND control board or your problem will occur again.

Hope this helps _MJ_

Jan 31, 2010 | Maytag Washing Machines

1 Answer

Washer does not drain. Checked r11 resistor

Unfortunately, you cant replace the resistor, you need to replace the board. The cause of the R11 resistor blowing, is the wax motor for the door lock assembly. When the wax motor shorts out, the surge blows the R11 resistor on the board, requiring you to replace the wax motor and an expensive board. Major enginering error by maytag. The board costs around $240 and the wax motor is around $15

Oct 16, 2009 | Maytag Neptune Washer

1 Answer

1999 maytag neptune washer stops after filling up with water

There are a couple of common causes for a problem like this. First is a bad door lock assembly that also damages the machine control board (in the control panel). If this is the case the R11 resistor on the machine control board will be burnt.

Maytag has identified seven resistors that relate to specific components that need to be checked or replaced if the resistor is damaged. Listed here are the resistor identification, the circuit involved, and the recommendation:

R9 / pressure switch / check for loose connections or high resistance on switch contacts; replace pressure switch if necessary.

R11 / door lock wax motor / replace door lock mechanism and machine control board.

R51 / hot water valve solenoid / replace water valve and machine control board.

R52 / timer motor / check for loose relay terminal connections and replace machine control board.

R53 / cold water valve solenoid / replace water valve and machine control board.

R143 / (-) 24 Volt DC / contact was made between neutral and the 24 Volt DC circuit.

R162 / electrical buffer circuit / wire harness and machine control board.

Another common issue is a slow water fill fault. If the washer does not fill within a certain time the control will stop on a fault. Usually when this happens the START button can be pushed to continue the cycle.

Washing machines that won't fill or fill slowly often have a restriction in the incoming water supply -- usually in the screens of the inlet hose washers or the water inlet valve itself. Remove the hoses to inspect this condition. If the water inlet valve screens are plugged, replace the water inlet valve.

Go here for: Maytag Neptune Washer Parts

Appliance parts, help & more

Apr 29, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Common maytag neptune washers malfunctioning-R11/Q6+spin switch!!

yes if replacing the machine control board because of burnt resistor you do also replace the wax motor and spin switch.the spin switch and wax motor are next to each other in a bracket above where the door closes top of door jam.where the door lock mechanism are

Jan 24, 2009 | Washing Machines

2 Answers

Maytag Neptune MAH4000AWW

if r 11 is bad you should really check the bearing on the tub you will probably find it to be bad or going bad causing the moter to pull more amps causing r 11 to burn out.

Jan 21, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer will wash but not spin

Sounds like the control board is bad. take the back panel off the control panel and look at the R11 resistor and see if it burnt. If it is replace the control board and the door wax motor (in the locking mechanism)

Nov 21, 2008 | Maytag Neptune MAH5500B Front Load Washer

5 Answers

Maytag neptune mah3000aww

re original issue, see if R11 is burned. if so, need to change R11 resistor and associated triac, and probably wax motor so it won't do it again. temporary fix just cut out R11, door won't lock. if your model won't spin that way, depress actuator for microswitch from door wax motor. instructions on web.

Jan 19, 2008 | Maytag Neptune Washer

Not finding what you are looking for?
Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater Logo

1,184 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Richard Roth
Richard Roth

Level 3 Expert

9472 Answers

Al Clark

Level 2 Expert

290 Answers

Todd Marr
Todd Marr

Level 2 Expert

77 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides