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Hello Heather, this is JK. I understand that you received two error messages, F20 and F5. Typically, the F20 error indicates a communication failure between EOC and ESEC system and the F5 indicates that there is a runaway temperature. Based on the fact that you received both error messages, you may need to replace the EOC (Electronic Oven Control). Hope this helps!
Hello Tom, the F5 error means that the control board has detected a internal error within itself and the control board needs to be replaced. The F5 can be cleared by pushing the cancel/off button and if it retrurns the control board would defiently need to be replaced.