Question about Philips GoGear HDD6330 MP3 Player

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Doesn't switch off...

Hi, i have a philips 30gb mp3 player, am trying to switch it off, but it doesn't go off....theres a button on the side that says on/off and hold...when i put it on hold the player gets locked, but when i slide it to the on/off option it doesn't switch off....any ideas pls....

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Re: doesn't switch off...

You have to hold the on/off switch down for a few seconds then it will say bye, then u can lock it again to assure it stays off.

Posted on Jan 19, 2008

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I have the 30gb gogear mp3 player and while I was syncing it it my computer says it doe'snt recognize it and that it malfunctioned and it's screen shows that it is connected to the...

Connect your player to the pc that has the Philips device manager running, then reset the player by holding the off-switch and the volume-+ (plus) switch.
If it will still not start as it should, repeat the reset, and as soon as the player shuts off, press and hold the volume- - (minus) switch. The Philips device manager will recognize the player now, and recommend a repair, do so.

Jul 13, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do i manually download music on my philips hdd6330

Windows Media Player 10 is the software that you need to use. Windows Media Player 11 will cause problems for the GoGear HDD series.

Mar 19, 2009 | Philips GoGear HDD6330 MP3 Player

5 Answers


Hold down the off switch and press + volume at the same time

Jan 26, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

How do you download music video to my mp3 philips gogear of 30GB?

hi im rami

if you wanna download a music video try:
.then click on download,it takes about 10 mins
.next start the instalation
.now create an a account
And when your done connect your mp3 to your pc.soon click on search shareaza . enjoy!

Dec 13, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Help with mp3

If it doesn't work when unplugged and fully charged, that problem is not going to go away. You can do the Repair in Philips Device Manager, but it will erase all of your songs and it probably will not work. The problem is, Philips is all out of these players, and they no longer make any 30GB models - 8GB is the max.

Jun 26, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Go gear wont hold charge

There is a program that came with the installation Cd called Philips Device Manager. You can download it from if you lost the CD. Use the Philips Device Manager to repair the player. If the device manager will not repair the player, then try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

May 17, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer


Perhaps you still have it in "hold" position.
Otherwise, reinstall the software or try to put music on by adding the folders direct into the Phillips with the explorer.

Oct 31, 2007 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips hdd6320 30gb

Replace or get an extremely expensive repair service.

Jun 27, 2007 | Philips HDD1630 MP3 Player

1 Answer

My philips 30gb wont play my songs!!!

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Jun 20, 2007 | Philips HDD1630 MP3 Player

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