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Installing software with this phone has to be within the phone. That means that you must fist copy the software file installer into the phone. You can transfer either via the USB cable provided or by taking out the card and insert it to your computer's card reader. After doing so, use the built-in SE File Explorer to locate the file then either use your stylus pen or use the enter key on your keypad to start installing the software. Just follow the installer's instructions after.
ebay is your best bet. Below is a link on how to disassemble and reassemble the unit to replace the keypad. Look for Blackberry 8800 replacement keypad, and if you can, choose one that comes with the tools for the job.
If your keypad does not respond after power on, and Home screen looks normal, and NO keys respond, then it is likely not a key problem. It may be a software problem.
You can try a Hard Reset of your phone. See my previous C500 problem responses as to how to Reset your phone.
If you are half-way handy, you might try looking for an obvious hardware problem by disassembling phone to point of keypad cable-to-printed circuit board interface. Clean interface and unplug/replug cable. If this works, it will save you from losing your personal data and app files due to a Hard Reset of the software.
it could be that your phone could have goten bricked which means that it locks your phone aka virus its very comen with all this 3 party software or the software made your phone have a system error makeing you have no way of fixing it phones are hard to fix not like a computer so your phone maybe done.
Sure. This involves taking the phone apart. Fortunately, it isn't difficult. Go to "mytreo.net, and find the BUZZ FIX. It will give you instructions with photos of how to open your 600 and perform the BUZZ FIX. Do that while you have the phone open.
You will disconnect the battery in that process. Carefully lift the board that the battery is mounted on and this will expose the KEYPAD. Remove it, clean the keypad, and the pressure contacts below it -- carefully with a Q-tip and a little water and perhaps a little alcohol.
Put the keypad back in place. Put the board back in place. Reconnect the battery after performing the BUZZ FIX (you may as well do it while you have the unit apart because you will have the buzz sooner or later).
Put the case back together. Tighten the screws. Turn the unit on and make a call. If it doesn't work then you are in trouble.