Question about Canon MultiPASS MP390 All-In-One InkJet Printer

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Canon Mp390 print problem

Have replaced the printhead and put in new cartidges but still output. Hasn't been used for a few months.

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  • Jag007 Jan 22, 2008

    After replacing printhead which was starting to "miss bits out" even after lots of cleaning i easily installed new printhead complete with new ink tanks but still cannot get a print out of it...tottaly blank each time even after countless cleans.

    Would be very grateful if someone has remedy.

    Kind regards


  • Laraine Skiller Jan 27, 2008

    Where are the printhead contacts? Are they on the printhead itself or the fixed equipment?

  • LuciHissey Feb 10, 2008

    I am having the same problem, no matter what I print out it will not print, it pretends and then its blank... same with copying.... something is not right and it is upsetting! I cleaned everything with alcohol and the ink is brand spankin new.... Please tell me it is fixable and not dead!

  • yoki539 Mar 17, 2008

    I have not used the printer in over a year and now that i print something all the colors will not print say for instance the black. magenta, and yellow, took out the printerhead and wiped with a papertowel with water on it but it continues to do the same thing. I have a mp370 i thought i might be able to change the printhead out of it but they do not seem to be the same size.

  • Anonymous Apr 17, 2008

    i have the same problem as everyone the printer has been in storage for about 12 months and i got it out to use cleaned it up replaced ink and black doesnt print at all and only two colours are printing. not happy!!! hope it can be fixed.

  • vuvu Jul 03, 2008

    my MP390 was working alright until last week, it start to print as if the ink were running out, but the monitor didn't give any ink low warning, even after i change the cartridge it would still not print out anything. seems like the print head is clogged, i tried to clean it with alcohol but still not working...

  • serialOC Jul 10, 2008

    The contacts are on the printer not the head

  • Anonymous Nov 04, 2008

    no printing

  • doug648 Jan 01, 2009

    My MP390 will not print even after changing the print head, and ink tanks.
    I cleaned the print head contacts. Now I have an alarm light that keeps blinking and the printer makes a noise like a rock crusher when it tries to print.

  • Anonymous Mar 26, 2014

    where is the battery located - is it in the operation panel unit, SPCNT board, NCU board, modular board, print and ASF unit, or power supply unit?



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Try water pic and water first then finish of with straight to a mix of rubbing alcahol in the pic. After trying everything above this is the only thing that worked on the printer head.
It's messy but works.

Posted on Aug 30, 2008


I took a chance and purchased a Canon MP390 printer from a friend for $9 (broken). It would not print so I bought new toner...still would not work. Tried the fix mentioned on this page (used 91% alcohol and cleaned all of the contacts). Gunk had built up and dried after not being used. WORKS! Just did a one page test print and it looks good...Thanks!

Posted on Jul 29, 2008

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Hi James,

If you have replaced the printhead and cartridges and the problem still occurs then it may be the printhead contacts that are dirty. Get a cotton bud and pure alochol and lightly rub the contacts. But I would expect some sort of print out albeit not a decent one. If the above solution does not work then you may have to speak to canon as it may be a serious problem.

Posted on Jan 27, 2008

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