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Brother mfc 4800

My printer keeps saying that there is a paper jam and there is no paper jam. I keep turning off and on my machine and nothing happens. It won't print.
What can I do, I need to use it.

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Re: Brother mfc 4800

At the back you can open a door check for paper stuck in the fuser, or check if in the paper tray your paper go up some time there is a part in the cassette that break so your paper dont lift to the feed roller.

Posted on Jan 18, 2008

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Re: Brother mfc 4800


Posted on Jan 18, 2008

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Please try this and let me know how it goes

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
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  10. see alternative if the problem is still not solved.

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