Question about HP Officejet 6500 Wireless All-in-One InkJet Printer
Support overview for the HP Officejet 6500:
See the user guide from page 48 (=44) for how to scan:
To use the scan features, your device and computer must be connected and turned on.
The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running Windows,
look for the device icon in the system tray at the lower-right side of the screen, near the
clock. To verify this on a computer using Mac OS X, open the HP Device Manager, and
click Scan Picture. If a scanner is available, it will launch the HP ScanPro application. If
it is not available, a message appears to let you know that a scanner was not found.
Select Software & Driver Downloads in the support overview and next enter your operating system to get to the required software.
Posted on Dec 05, 2009
This is a bug in the HP software that affects so many people. HP didn't come with any fix and are only giving standard useless advices.
Bottom line, if you want to scan using an HP device, each time, uninstall and install the software. This is the only thing that works. What a comedy!
Posted on May 19, 2010
This outrageous. I buy a new HP Officejet 6500. It wiull not scan and I am asked to pay 20.00 to find out why.
Posted on Nov 10, 2010
There is a lot of information at HP support:
I hope something works for your problem.
Posted on Dec 05, 2009
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
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