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Maxtor OneTouch 4 Plus 500gb

Unit lite started flashing rapidly and drive letter is not displayed on"My computer" file. I attempted to reinstall as a new device and got a "Code 10" report. The lite flashes with only power connected or USB connected or both. The unit was purchased 11/11/2007.

My Email address is and my name is Gale.

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  • USBHDproblem Mar 04, 2008

    looks like I got the same problem with Seagate FreeAgent Desktop 250Gb.  It said 

    "The device you removed was not properly put away. Data might have been lost or damaged. Before you unplug your device, you must first select its icon in the Finder and choose Eject from the File menu.
    In the middle of writing data to disk and then the light keep flashing and the device is not seen even via USB

    I am on "OS X" 10.4.11 iBook. Clean restart helps to mount the drive, and the media appears undamaged, but it fall into the same problem again - sudden "device removed " message and flashing light. I also tested with the other cable, same thing.

  • Billymon67 Dec 11, 2008

    hd was working fine,now...kaput, code 10. please help. Bill



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  • 77 Answers

Sounds like faulty hardware. I'd return it for refund or exchange.

Posted on Jan 19, 2008


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1 Answer

What's your problem?error code 0x80004004 when opening maxtor onetouch 4 external hard drive files

im not up to speed with this type of error or what its associated with

if you want to know what this is the error code is related to

click start control panel administrative tools computer management then select event viewer this may vary depending on what operating system you have

extend the events there you will see errors in red you will no what exactly what the error was and at what time it occured

you might be able work your way through the problem

hope it helps

May 25, 2012 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

My Maxtor One Touch can not be accessed. My computer just lost any Maxtor software.

SEATOOLS should be able to help. Give that a try first!

You shouldn't need the management software, but if you do, you can call seagate and get the maxtor software again if you need it.

Feb 23, 2011 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

I have a Maxtor OneTouch 4 Plus 500GB external harddrive...I originally used it on a really old dell desktop computer but since then recieved an HP pavilion laptop...the laptop has windows vista. At one...

1.) Right click My Computer
2.) Click on Manage
3.) Click on Disk Management at the left side panel of Computer Management
4.) Right Click on the USB device in the Disk Management panel
5.) Click on Change Drive Letter
6.) Assign an Alphabet from E-Z to the USB device
7.) Click Ok

Go to My Computer and find the drive letter that you have assigned.

Hope it helps.

Jun 02, 2017 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

My computer isnt reading my maxtor onetouch 4. i hear the click that it reads but i cant find it anywhere on my computer or disk management. and yes it is blinking. please help, i have 8 years of info on...

If the OneTouch does not appear in My Computer or cannot be found by Maxtor Manager, right click on My Computer icon and select Properties, Device Manager, Disc drives, and expand Disc Drives. There will probably be a yellow overlay over Maxtor drive, to show it has a problem, so right click on it and select 'Choose drivers for this device' to reinstall them. Without going online they seem to be found somewhere locally on the PC and I hope this will do the trick.

Dec 30, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

The Maxtor harddrive was moved and the plug got jiggled so it wasn't showing on my pc...I fixed the issue, then kept getting an error message "checking dish one touch" with 2...

Open My Computer
Note the drive-letter assigned to the Maxtor
Close My Computer
Click Start
Click Run
Type CMD
Press Enter
If the drive-letter was 'E:', type 'E:'
Press Enter
Type ATTRIB -H -R -S *
Press Enter
Open My Computer
Double-click the icon for the Maxtor
Does it still show "zero" files/folders?
Does it show a 'FOUND' folder?
What file(s) are in that folder?

Nov 02, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor one touch 4 plus will not power on even after replacing power supply

Have you tried it in different outlets? Is it also connected to your computer via the USB cable while it is plugged in?

Aug 27, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Maxtor One Touch 4, 500GB

Access and click "support" and download the file(s).

Mar 26, 2010 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

When I click on My computer, the maxtor OneTouch 4 Plus

Hi there,
You can try installing the drivers for the hard disk. Usually XP and vista operating systems detect the drives and install the drivers by themselves. But sometimes there are compatibility issues, which then require manual installation of drivers. I wonder what the operating system on your computer is. Please get back to me if you need further assistance.
Hope this helps :)

Oct 24, 2009 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

Vista is not picking up my maxtor harddriver but wheni had xp was .

Check the disk management MMC - it's likely that you have another drive letter that is conflicting with the Maxtor.
1. Right Click on the Computer Icon (or in the menu),
2. click on Managment,
3. look for Disk Management(on the left side) and click on that.
4. This will show you all the installed HD's that you have.

Your main HD is probably called Disk 0. IF there are any other HD's listed they will probably be labled "removeable", if it doesn't have a drive letter assigned to it do the following:

1. Right click on the Disk (X) that does not have a drive letter. (it should be a "Removable Drive")
2. Select Change drive letter and Paths.
3. Choose a drive letter from the list that is not used, I suggest W or Z just to be sure.
4. After you do that it should come up in My Computer as an available drive.

IF the External Drive is not listed then you need to change the USB port or try it on another PC to see if it works there.

May 30, 2009 | Maxtor OneTouch 4 Plus 500GB External USB...

1 Answer

Help with Maxtor onetouch 4

The Maxtor OneTouch 4 Mini is a portable hard drive, with USB interface.

What you have to do is, just connect your Maxtor OneTouch 4 MiniT to the one end of USB cable, after that insert he other end to your laptop USB por.

Wait for few moments your operating system will read your new connected portable hard drive.

After that you can find a new drive letter in your My Computer, thats for your portable disk drive.


Mar 10, 2008 | Computers & Internet

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