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are you printing from Doc feeder or glas?? if from feeder then try to make a copy from the glass, does it still do it? yes problem is with drum. No? problem is with the small scanning glass to the left, look carefully see if any spots or lines on the 1inch glas --- clean it
Most likely a page was scanned with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.
If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.
There are two scan modes when copies are made.When you make copies through ADF you originals go past small **** glass located to the left of the main exposure glass.Any small mark on this **** glass( correction fluid mark,ink mark,small scratch,dust particle and so on)will show as a line on your copy.So to get rid of these vertical lines on your copies you need to clean this small exposure glass.
Try this one, Turn on the printer, Take out the inks, remove the printhead, put back the printhead make sure it will snap and you hear a click, put the inks back, wait for the printer to initialize, Press the Menu button, look for Calibrate printer, then print calibration page, then scan it after. Load a regular paper. Then try to print a demo page by pressing Photo and Copy at the same for 5 seconds then let it go. If same problem persist call this no for further assistance 1800 421 6699 Thanks
IF YOU ARE ONLY GETTING THE LINES WHEN YOU PUT THE DOCUMENTS INTO THE TOP FEEDER AND NOT FROM PRINTNG TO COPIER OR IF YOU PUT A COPY ON THE GLASS UNDER THE DOC FEEDER AND NO LINES APEAR CHECK THE SMALL GLASS WINDOW UNDER THE DOC FEEDER THERE MAY BE SOME TIPEX OR INK RUBBED OFF AND LEFT ON THE GLASS THERE.. THISD MIGHT BE CAUSING THE STREAKS YOU CAN CHECK THIS BY PUTTING THE PAGE IN THE DOC FEEDER AND DOING A COPY AND THEN PUT IT ON THE GLASS PLATE UNDER THE LID AND DO A COPY OR IF HOOKED UP TO COMPUTER DO A PRINT JOB.. IN NO STEAK APPEARS YOU CAN BE SURE ITS ON THE THIN SCANNER GLASS.. GOOD LUCK ...a
All you need to do is clean the top feeder which opens into two parts. make sure you clean the black rollers as well as the small strip of glass you will find when you open the second part of the top feeder . don't be afraid to pull open the top feeder it won't break
that is a dirty glass. The 1 inch or less wide glass on the left side of the machine has a very small spec on it.
You can clean it with a regular piece of paper and alcohol. Don't be afraid to clean it with some decent pressure.
The reason why you get the line in the feeder and not off the glass is that when you run a copy off the glass the lamp scans the immage, when you run through the feeeder the lamp parks under the glass and the movement of the document makes the print.
You may have some white out, or just some ink off an original on that piece of glass, but keep that clean.
Most people don't think that small piece of glass has a purpose, but it does. Sometimes the blot on the glass is so small you cant see it, and you need to remove that glass and hold it up with a piece of paper behind it to see the spot. It can be a very very small spot. But that is where your issue is.
NOTE: The problem occurs because of the trickle development system in the machine, making extended lengths of black and white copies / prints does not allow the black developer housing to purge itself of excess waste Toner (Dry Ink) and Developer. There are two solutions for the problem:
Make 1,000 copies / prints of a black and white job, then make 150 copies / prints of full color. Continue making 1,000 copies / prints of the black and white job, then 150 full color, and so on, until the entire black and white job is complete.
Make extended jobs in groups of 100 by making 100 copies / prints of the black and white job, then allowing the machine to cycle down (return to 'Ready') and making the next 100 copies / prints. Continue in this pattern until the entire black and white job is complete.
NOTE: The above solutions are based on jobs using 8.5 x 11 inch paper, single sided, with no more than 28% coverage.