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Posted on Dec 05, 2009
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We have a Hotpoint side by side fridge. It always makes

We have a side by side fridge. It always makes ice but at times the water and ice dispenser wont work on the front of the fridge. It is now not working at all. It has also made the fridge cut off and things started unthawing. Again it makes ice inside fine but dispenser not working....water nor ice. What could be the issue and cost of repair?

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Hotpoint HSS25GFPH WW refrigerator. Water line seems to be frozen up inside freezer door. Ice maker OK. Fourth time in its 5- or 6-year life. I use a heat gun to warm the door until water flows again What's wrong?

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  • Posted on Dec 05, 2009
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Check the door in the dispenser if moisture is condensing and freezing so that the door won't open try manually popping the door open just before you attempt to dispense ice, maybe you'll get lucky, otherwise your going to have to get a technician to come and check the micro-switch for the dispenser

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Hello:
It is very common to have the line in the freezer door freeze up. I would start there first. If that's not it then next step would be your water valve which is located in the back/bottom of the fridge. It is a dual valve( one side for ice maker the other for water dispenser). you can check that by taking off the front kick plate and on the bottom freezer door hinge you will see the line entering the door. Follow it towards the under the fridge and you will find a coupling. Disconnect it and see if there is any water coming out when you press actuator on the door .. If yes then its frozen if no your valve is Kaput.

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