I have an old Dell GX110 (4mb onboard video memory) running windows 2k. I installed this video card and windows hangs up while loading (windows screen status bar is abut half way) and won't go any further. Take the card out, everything works. Reinsert the card, hangs up. Changed the bios to "onboard", plug monitor into onboard plug, everything is fine. The only options in the bios are "auto" and "onboard". I can view the bios on the new card and see everything up to the windows 2k screen.
2. When you install the new card, go into the bios first and disable onboard graphics (seems like theres isn't an option for that unfortunately, but check again anyway) choose "auto" if you have no "disable" feature.
3. If you have another pc, or a friend with another pc i would test the card on a different pc just to make sure its not a faulty card.
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Here's what others have tried.
I like the jumper and cmos and enable/disable portions
on 11 Oct 2009 8:00 AM
Just fitted a new PCI graphics card (Radeon 9200) in my 4 year old Dimension 2400. The only way I can get it to work is to have both it and the on-board graphics chip running together - done this by selecting the Radeon as the default display and by not having the Windows desktop run over onto the Intel display. Problem: If I disable the on-board graphics chip as per the fitting instructions and then set my Bios to auto select, the computer boots and is active but all I get is a blank screen regardless of which output the monitor is connected to. Also, as I have the Radeon as the default display in Windows I don't see anything (no Dell boot screen, etc) when I switch my machine on until Windows log on screen as I have to have the Bios set to 'On-board' in the graphics option otherwise the aforementioned problem persists. Has anyone else encountered this problem, and if yes, has anyone managed to overcome it i.e. successfully disabled the on-board chip? Unfortunately there is no Bios upgrade from Dell that allows a user to select either auto, on-board AND PCI - the last one being ideal it would seem!
Posted byrdunnillon11 Oct 2009 4:58 PMI just configured a 2350 with a PCI card (Sparkle 8400GS), and I left the BIOS setting at auto-select. (I could find no way to disable the onboard graphics.)
I found that if Windows installed a driver for the onboard graphics before the PCI video, the onboard graphics were used for the default monitor. Thus, I got no image from the PCI video. I connected a second cable to a spare DSUB port on the monitor to the onboard graphics and switched inputs until I got video. Then I downloaded the appropriate video driver for the onboard graphics, installed, and rebooted. Upon reboot, I switched the default monitor from the onboard graphics to the PCI video, after which I could remove the second video cable.
Hope that helps!
Posted byJackShackon11 Oct 2009 6:32 PMSome additional information that may be helpful:
1. The Dimension 2400 uses an on-board AGP graphics chip that cannot be disabled in hardware. It shares the interrupt for the first PCI slot which can give you trouble if you decide to place your add-on PCI graphics card in slot 1. My own add-on card wound up in slot 3, so it might be helpful to switch to another slot before giving up.
2. If you do have your card in slot 1, try resetting the NVRAM (CMOS) by removing the battery for about five minutes. You can find instructions for that here: Dimension 2400 Service Manual. Look in the section on Removing and Installing Parts, Battery. While the battery is out and everything still unplugged, push the power button and hold it in for about fifteen seconds to ensure the discharge of any storage elements. When you put the battery back in its holder and fire everything up again, the computer will take a new inventory of its devices and will sometimes finally find the PCI video card.
3. This next you've probably seen, but it bears repeating: Before attempting to install the new card, go to the Device Manager, Display Devices, and find the Intel Graphics Adapter. Double click it to bring up its properties, go to the bottom of the little window to Device Usage, and click the small arrow on the right to get the menu. Select "Do Not Use This Device - Disable". This will disable the onboard driver and cause the computer to load the standard VGA driver that works with all the video cards. Sometimes the reason you see nothing on the add-on card is that Windows is still trying to use the driver for its previous video adapter which is incompatible with the new card.
Dell Forum member since 2005
Posted byrdunnillon11 Oct 2009 7:40 PMIt might help to disable the onboard video in Vista, as ATI drivers can clash with it and cause BSODs. Under XP it'll co-exist.
There is a jumper on the mainboard for clearing the CMOS. It is marked as such, and the manual will point it out.
The default Windows driver for the add-on card will work, but without acceleration and with a very low resolution. Also, if Windows installs the driver for the onboard graphics first, it will mark the onboard graphics as the primary display.
Posted byJackShackon11 Oct 2009 9:10 PMYes, I neglected to mention that if you get the card to work in the VGA mode you should be able to install the specific driver for the card. In the past I have recommended that no attempt be made to load the driver for the card until a VGA screen can be displayed.
Granted there is usually no conflict if the onboard driver is left in place; the problem arises when the BIOS sort of recognizes the new card but for some reason Windows fails to find a driver for it. In this situation you get video from neither the onboard port or the PCI video card port. This seems to happen a lot if the card is installed into slot 1. In the past I've corresponded with folks who seem to be able to get the card to work only by using the Windows multi-monitor capability; extending the screen onto the video card. The only irritation with this is that you get no video until Windows loads, so if you want to see the system setup screen you need to switch ports.
Naturally I realize that a jumper is there and is supposed to work, but removing the back-up cell makes certain that the NVRAM will be cleared.
Dell Forum member since 2005
Posted byrdunnillon11 Oct 2009 10:40 PMThe jumper definitely works, as I used it last week several times in dealing with a recalcitrant 2350.
Windows should find a driver for any VGA-compatible card; it'll be a default VGA driver. However, if Windows can find the driver for the onboard video, it will use that as the primary video, regardless if they are connected or not, and the user will get no video from the PCI card. I had this problem with the 2350, and had to temporarily install a VGA cable to connect the onboard video; after installing the drivers for the PCI card, I'd switch the primary monitor to it and all would be fine.
When I installed Vista on the 2350, I experienced BSODs on startup until I disabled the onboard video. I am not sure if this happens with nVidia cards as well as ATI ones.
I tried two cards with the 2350: an expensive HIS 4350 ATI and a much cheaper Sparkle 8400GS. The 4350 worked, but did not accelerate video playback (ATI said they did not support it over the PCI bus), so I RMA'ed it. The 8400GS installed without incident and worked perfectly and accelerates both standard and high-def video. Both cards were installed in slot 3.
Does your motherboard have an internal video card? if it does, go to system bios and turn it off. it might be a conflict between the internal video card and your AGP card. Lastly, have you uninstall the old video card driver software? before installing your AGP video card. there's a possibility that there's a video driver conflict. If it still doesn't work, it might be a hardware conflict,compatibility or failure.
In most cases, do not worry about disabling the onboard video just yet. Install your new graphics card in the the slot and put the case back together. Attach the monitor cable to the new card and boot the machine. Windows will load a default driver to give you a picture. Windows will then give you a pop up that says it found new hardware. Cancel this operation and all others that pop up. Open your cd/dvd and insert the driver/software disc that came with the card. Run the cards program and let it install it's own drivers. When it is done, remove the disc and reboot. The computer will now go to the new graphics card and ignore the integrated. I never uninstall the integrated because stuff happens and if something happens to the new card, you have something to fall back on in case.
Hi alkdt, if windows does not allow you to increase to more than four bit color the fault lays with the onboard video card & not windows. There are a few things you can try to improve the display in XP. First thing I would suggest is for you to run windows update service. Once this service is loaded click on the custom button & look to the right side of the page. Your looking for hardware or software updates (For the video). There may be an update for your graphics card. If windows does not list an upgrade for your integrated video you can download the driver software from Asus, click on this link to load; http://support.asus.com/download/download.aspx?modelname=P4BGL-VM&SLanguage=en-us Uninstall the current video software for your Asus board before installing the new. This Asus board was made in 2003 & the onboard video uses your system memory to function. Suggest you buy a PCI graphics card & install it in to an opened PCI slot. Two reasons for this suggestion. Today’s PCI cards come with their own memory. Two, a PCI card will free up your system memory for windows. Like these PCI card; http://www.google.com/products?hl=en&q=XFX+pci+video+card&um=1&ie=UTF-8&sa=X&oi=product_result_group&resnum=1&ct=title XFX cardscome with a lifetime warranty.
When this problem occur? this problem occur when you installed the driver of the video device? When you installed a software? or when you installed a new hardware?
if the problem occur when you installed the driver of the video device or when installing a new software, you need to boot in Safe Mode. If the problem occur when you installed a new hardware you need to check the BIOS setting in IRQ, check if there is a conflict in the hardware... If you use video card when that problem occur and you have onboard video device, take out the video card and use the onboard video and boot to windows and uninstall the software that cause the problem. if you use onboard video device try to put a video card and remove the software that cause the problem..
try to change the memory of your computer if you have extra with the same specs. If you don't have a memory reinstall your Operating System.
If you can't install windows and the computer keeps on hanging or restarting while installing, I think there is something wrong either one of the computer hardware, like the Memory, Processor, Motherboard, Hard Disk, and other interface devices. TY
Did you check to make sure the video card is installed in the right spot? Has the onboard video card been disabled in Windows - and when you say it will not boot, do you mean physically no POST. Do you get any error codes? If you can get into the CMOS (Bios) Setup screen - change the primary display adapter from the onboard to AGP, PCI, or PCI-E depending on which card that is. Use this information at your own risk - hope it helps.
Hi Wayne, it's rule of thumb to always uninstall the old software from add/remove programs before installing the newer software drivers. The reason for this uninstall is so the two programs do not over-write files with the same name.
The ASUS P4S800-MX motherboard does have an onboard graphics card, (SiS Real256E). If you added another video card into the AGP slot & did not disable the onboard graphics, than you're AGP card will not run correctly. (I'm suprised it even loaded)!
Please read page 2-19 in you're motherboard manual to help fine tune the bios when using an AGP video card. Than go to page 2-21 & than set, Primary VGA bios to; [AGP,VGA Card]. Save & exit. The PC will restart.
Press & hold the power on button on the case. This will power off the system. Unplug the power cord from the power supply. Insert you're AGP card & make sure it is fully seated. Close the case & plug in the power cord. Boot up the system. Uninstall any other software you did install for the AGP card. Retsart the PC after uninstall is complete. Install the latest software you downloaded for the AGP card. Restart after install is complete.
Lastly, run windows update service & choose ustom, not express. Check for hardware & software updates. You're system should function much better & when you check the system properties you will find you have more system memory. This is because the onboard video used you're system memory to run.
being a PCI card, not a AGP or PCI-E the system may not simply switch to that one a primary display adapter when you install it, in the bios under advanced system settings or intergrated periferals, you should have an option to change the primary display adapter, make sure a PCI adapter is included.. if it isnt, chage it to recognise a PCI card as a primary adapter, turn the system off, and install your card then, depending on the bios/model of the mainboard on some of those dells, it may be a little hard to find, ive had to play with a few of them