Question about Hotpoint Ultima WF860 Front Load Washer

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Hotpoint bwd129 Hi My washing machine will not empty tried to turn it off and on as it says in manual but nothin happening..can you help??

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O k find the acess panel in the front or back then follow this procudure most likely there is something jamming the pump look on the back and you might see an access panel remove it and you will see a large hose coming down from the tub.Now the washer will still be full of water.There are three ways to deal with this the best way is to get a shop vac.remove the drain hose from the stand pipe and vac the water out,the second is to get a pair of radiator hose clamps from the auto parts store and clamp the large hose as close to the tub as possible ,the third is you can get a bucket remove the drain hose from the stand pipe and getting as close to the floor as possible let the water drain in the bucket .after that put some towels around the pump.Remove the clamp and slide the large Rubber boot off the pump look in the pump for foreign objects jamming the impeller blades and for broken blades if broken replace the pump.feel in the boot for same as pump .Then reassemble if nothing found then go check drain hose.

Posted on Jan 17, 2008

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Hi i cant seem to get the pump cover off at all.... i've tried to use pliers etc... i can get it loose so that water drains from it but cant take it out to access any blockages... help please :)

Posted on May 06, 2011

  • Anita Narayan Nov 09, 2012

    I'm having this problem as well. Was there a solution, cf84? Cheers.


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Can't seem to work it all it does no matter what setting is wash nothing else

Posted on Nov 08, 2009

Thank you so much for this I have fixed my machine yay and no call out for an expensive engineer

Posted on Oct 26, 2008

Had this same problem on BWD129, had a tech in and there is generally only one cause. Something stuck in the impeller (pump) in our case it was a shirt collar insert but is normally coins. If the machine makes any noise on the spin, this is likely the cause too (but it hasn't jammed.. yet)
Look at the front of the machine. In the bottom right corner there is a black cover.
Tilt the machine backwards so any water would run to the back of the machine.
Put a bowl under the filter cover and use a pair of pliars (other sites had said they use a special tool so I hadn't done it) to remove the cover slowly.
Remove cover & filter, check inside and remove the blockage.
This is a no fault found tech call and will set you back £106 + VAT.

Posted on Sep 22, 2008

Where does the plastic ball go does it go in the filter ?

Posted on Jan 30, 2008

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Posted on Jan 02, 2017

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