Question about Tomtom ONE GPS Receiver

3 Answers

No GPS signal?

I had my Tom Tom and it worked fine. After playing about with it and looking at all the functions, i did something and now i don't have a GPS signal. My Tom Tom won't work without it. How can i get my signal back??

Posted by on

  • 11 more comments 
  • Anonymous Feb 03, 2008

    no gps signal

  • cango247 May 07, 2008

    i got my tomtom from a garage worked for a it won't pick up any satellites it keeps asking me if im inside a building but im not...

  • Anonymous Jun 17, 2008

    no gps signal

  • tadpole49 Jun 17, 2008

    Bought my Tom Tom 12 months ago. used it once successfully. left it in boot of car, locked away now i need it to work on Thursday and its dead as a dodo. Can't find any instructions. what are the basic instructions to get it going?

    I've plugged it all in. DEAD AS A DODO.

  • tadpole49 Jun 17, 2008

    This site doesn't work. typed in all adress and payment details. huh! dead as my tom Tom!

  • tulip99_us Jul 15, 2008

    I have no signal anywhere !!!! and it keeps asking me if im inside a building and I m not.. I've tried to reset it and nothing works.

  • bric35243 Jul 21, 2008

    unit says waiting for valid gps signal

  • cecromack Dec 01, 2008

    How do you do a factory reset? Mine is still waiting for signal and thinks I am inside a building.

  • icameron7 Dec 13, 2008

    I have a constant message "waiting for gps signal" how can I fix this?

  • Anonymous Dec 15, 2008

    no signal

  • Anonymous Dec 27, 2008

    ho do i install the gps fix ap.i have downloaded it

  • Anonymous Jan 27, 2009

    i have the same problem worked fine yeaterday and now keeps saying waiting for valid gps signal how do i fix

  • aky aky
    aky aky May 11, 2010

    tell me more about your device and your software app....the exact version...



3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

I had this problem (waiting for a valid GPS signal). I did a factory reset and the unit started working again (yes, I lost all my settings, but what good is a GPS unit that just sits there waiting for a valid GPS signal?). To do a factory reset, go to menu -> change preferences -> Reset factory settings.

Posted on Oct 30, 2008

  • maria stephenson
    maria stephenson Aug 05, 2016

    i did that but still not working


  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 515 Answers
  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

If you still don't have a signal after updating firmware, hard reset, reset to factory settings etc., chances are the internal GPS antenna in your TomTom has failed. If your unit has an external GPS antenna jack, for example the TomTom One series1 units, the solution is to purchase an external GPS antenna. You can find several models in specialized stores and eBay, from both noname and major brands (for example the Sony VCA-42 works with the TomTom One series1). Make sure the antenna you purchase has the right connector for your device - also, try purchasing in a regular store first, so you can return it in case it doesn't fix your problem. It fixed my 'No GPS signal' on my TomTom One series1.

Posted on Feb 26, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

My tom tom :waiting for a valid signal!

Connect it to a computer and update the QuickFix on satellites.

Jul 27, 2012 | Tomtom TOM TOM ONE WE V3 GPS Receiver

6 Answers

Keeps displaying cannot get valid gps signal was working fine last week now does not work

i work as a truck driver on a small fleet of 7 vehicles in the midlands UK

3 of us have Tom Toms, the others have medion, navman or garmin.

ALL the tom tom users have been experiencing GPS problems this week ( june 21 onwards ) whilst the rest of us have seen no change in GPS satelite availability.

In addition, a friend who uses a TOM TOM One XL in another part of the UK has also had same problems.

Its a TOM TOM problem generally it seems, and NOT your particular piece of kit.

Jun 25, 2009 | Tomtom ONE GPS Receiver

1 Answer

I am not getting satalite signal on my tom tom xl

The most common problem to this is because the TomTom doesn't know it's current location.  It may be that you last used your device a long distance from where you currently are now.  I don't know how long you waited for the gps signal to acquire but it can take up to 10 minutes (even on military aircraft if they don't know current location).  
Power it up and press on the signal strength icon.  That will bring up your satellite tracking status.  If it don't look like it's doing anything, then your gps has probably malfunctioned.  If it looks like it's acquiring satellites, then give it a good amount of time (10-15 minutes) to see if it can find your location.  I recommend doing it outside of your vehicle with no satellite obstructions to make the process go faster.
Good Luck

Jun 10, 2009 | Tomtom One XL GPS Receiver

2 Answers

Tom Tom XL worked fine and then after stopping for lunch could not find satelite signal the rest of the 200 mile drive.

Try going online at the Tom Tom site and updating the device (it's free). There's a new update each week that tells the Tom Tom where the satellites will be during the coming seven days. Admittedly, this only speeds up the process and not finding a signal for 200 miles is a stretch, but it's worth a try if you don't regularly update.

May 17, 2009 | Tomtom ONE XL GPS

1 Answer


Download Tom Tom Home.
Update the device.
Should be good.


Apr 18, 2009 | Tomtom ONE GPS Receiver

1 Answer

Waiting for a vaild GPS signal. three days. been

You essentially have to reset the GPS. You can do this by holding the power button down for at least four seconds to get the Tom Tom to fully shutdown. You will know you successfully did this if you hear the tom tom sound and a warning message appears during startup. It then seems to work just fine after that.

Apr 08, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

Signal on my tom tom

I have a raymarine C80 three in one GPS,Radar,depth signal or scanner from radar on sreen it has power.

Mar 02, 2009 | Tomtom One XL GPS Receiver

20 Answers

No GPS Signal in TomTom One XL all of a sudden

I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.


Jul 09, 2008 | Tomtom One XL GPS Receiver

1 Answer

Tomtom 910

Complain to Tom Tom ,you may have a lemon,look for law suit soon

May 15, 2008 | Tomtom GO 910 GPS Receiver

5 Answers

My tom tom is not picking up gps signal

I just connected to my computer and ran updates that I got from It works fine now. Try it with the new software.

Oct 16, 2007 | Tomtom ONE GPS Receiver

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

7,226 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts


Level 3 Expert

489 Answers


Level 3 Expert

8073 Answers


Level 3 Expert

81400 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides